“While most of the hotel staff were warm and welcoming, our experience at the steakhouse on November 10, 2024, was disappointing. Some staff, particularly an older female server and a curly-haired male server, were rude and impatient.
When one friend briefly left for the restroom, the older female server refused to take our order, insisting we wait for them to return. Despite explaining we could order for our friend, she rudely walked away after urging us to hurry them up. Later, when another……
“Best welcome and excellent customer service, best I ever had, Miguel was an outstanding host. We were most pleased with property and amenities, amazing scenic view on southern tip of Mexico Lindo”
“Le point fort de cet endroit est certainement l’emplacement sur le bord de la mer…mais à 45 minutes de l’aéroport. L’endroit est bien et la plage est belle. La nourriture est très bonne mais on avait fait le tour après 7 jours! Le point négatif est la le manque d’entretien et la propreté de la chambre…comme des taches sur les draps et les murs, des cheveux au sol, douche etc.
Les matelas sur les chaises sont sales et plusieurs sont déchirés. C’est toutefois très pet friendly!”
“I would like to express my deep dissatisfaction with my recent experience using Expedia. The hotel we originally booked was canceled due to remodeling and construction, and we were reassigned to its sister property, Hotel Belo. Unfortunately, this alternative was unacceptable.Upon arrival, it was clear that the construction had been ongoing for quite some time. It is extremely concerning that reservations were still being accepted despite the property being under active construction. The……