蓬塔山姆Punta Sam海滩附近酒店

“Incredible couples only resort with great staff, activities and amenities. The swim up suite was great.”

“客房装修一般，沙发床展开后床面不平，洗手间隐私不够，从客房可清晰看到淋浴间，个别服务人员工作不认真，没有按要求帮我们做餐厅预定”

“環境很好很適合家庭旅遊房間也很乾淨服務態度也很好”

“餐厅服务还要继续加强，服务到位了客人自然会多给你奖励.其他各方面都挺好的”

“The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member……

“WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy.”

“Great Boutique hotel with the best beach in Isla Mujeres. Our room was super clean, very spacious and COLD! The ACs worked perfectly and kept us cool. We had a little patio that we didn’t get to use but was very cute. The pool area can be a little more maintained. The beach club however was fantastic!! The food is absolutely delicious, drinks are strong and well served and the service is on point. We were there 5 days and everyone was very helpful and welcoming, specially Sonny from the beach……

“El hotel es espectacular las habitaciones hermosas y cómodas, es un hotel muy moderno y con excelente servicio. La comida 10/10”

“This is the location you want to always return to,,, I have been here over 7 times. Love it. Staff is struggling.. a little. only Breakfast staff. For Breakfast:. It was assumed I only was there for the included breakfast, Service was a 3 out of 10. Wait was extensive to get basic continental food. We sat there for over an hour. (even after the breakfast crowd had left.. there were only 3 tables sitting). I couldn't get water while eating... couldn't enjoy the sitting. This is……

“We were given a lovely welcome from Reception staff, with it being our honeymoon, and had booked a great room with a whirlpool bath and a fantastic view. The bedroom, bathroom and suite were styled well (minimalist), although unfortunately the room has not been well cleaned on the first day and we had to encourage a thorough clean on day two (although when encouraged, it was then done to a good standard). The pools were great, the gym was fine and we could use our wristbands on checkout day for……