“Breakfast was fine. Staff excellent. Bed was supposed to be queen size but was smaller than standard queen. And the mattress in our room was not CK gift able- room 106.
Our major complaint was that no one told us the rooms are only done up every other day. Yes, there was a tiny print sticker on the bathroom mirror which was barely legible and only read after-the-fact. To make your guests experiences better, staff should tell us at registration.
Also, no perks given for being a Hilton member.……
“Breakfast was fine. Staff excellent. Bed was supposed to be queen size but was smaller than standard queen. And the mattress in our room was not CK gift able- room 106.
Our major complaint was that no one told us the rooms are only done up every other day. Yes, there was a tiny print sticker on the bathroom mirror which was barely legible and only read after-the-fact. To make your guests experiences better, staff should tell us at registration.
Also, no perks given for being a Hilton member.……
LORRIE