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“Kind of a run down location. Bed was pretty comfortable but the bathroom looked a little rough. Old shower head, not very hot water and not very hard pressure. Breakfast was not very good at all. The waffle maker had stuck on waffles and even after someone tried to clean it, it happened again. Very limited options. Wet and soggy eggs, hard as a rock biscuits, runny gravy. Don't stay here for the free breakfast. We booked last minute after flight cancelations.”

“We really enjoyed the access to the gas grill and pavillion. We were able to spend valuable family together. We gathered supplies at the local IGA grocery and prepared supper while the kiddo swam in the pool. The lodge is very close to Cades Cove and we were glad to spend time there as well.”

“I travel to Townsend a couple of times a year to visit GSMNP and have stayed at numerous hotels in that area. This was my first time at The Parkman. Property was clean and staff were efficient. My only complaint was that my room did not have a mini-fridge and microwave. The property is undergoing some renovations and I hope they add mini-fridges and microwaves to all their rooms. The restaurant next door is also under renovation so there is no breakfast offering at the current time.”

“This hotel is right next to the Knoxville airport which allows someone to walk from baggage claim to the hotel in 5 minutes. The restaurant and staff at the hotel are wonderful. The problem is the the hotel is old and tired. In our room, we were unable to charge our phone, IPad, etc. Because the outlets available for this use didn't hold our cable plugs securely so the items didn't charge. It could be a great stopover but it needs major updating.”

“Clean, great location, very friendly staff and breakfast exceeded expectations. Will stay here again without hesitation.”

“Awesome”

“Cozy beds”

“Room had a weird musty smell”

“Room are smelly and with hundred of ants on the dining table, so scary! This is the first time I stay at Staybridge and it gives me very bad impression on this hotel.”

“The room was clean and check in instructions were easy to follow. Breakfast was delicious each day. Parking was fine but sometimes not enough space to park at the end of the day. Not too much they can do about that. The only thing that was lacking was not enough utensils/plates/bowls etc in the room. The view was amazing and the property provided a great deal of privacy. I would definitely recommmend this location and stay here again.”

“Great place! Clean and super nice staff.”

“Cabin was very nice and comfortable. Breakfast was a treat with a homemade food,”

“From the moment that I checked in everyone was very kind and helpful. The room was clean and comfortable. I would highly recommend.”

“Room very clean with numbered parking right outside room door.”

“DISGUSTING!!!! I have NEVER left a bad review until now. This place was absolutely awful. Roaches crawling on the walls. Stains on the towels. A brown poop looking substance on the wall beside the toilet. Staines that appeared to be either blood or Taco Bell sauce on walls and doors. Mold everywhere in the bathroom. Floors unswept. Worms walking on the walls. Stains on curtains. This was a first and last for me within 10 minutes of walking into the room.”

“Seedy couch, run-down furnishings. Cockroaches and bugs-yuk!”