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Exceptional hotel. Primarily, the staff was professional and courteous with personality. Ricky was outstanding at check-in, Giselle was enjoyable at the wine bar, and Kevin was kind at check-out. The room was quiet and very well designed. Little details in the design were smart and made it super comfortable. Love the blackout shades and the shade in the “window” of the bathroom. Nice to have a foot bar in the shower. There were no plastic bags in the garbages. Loved the floor material. Super...

Their guest service is a 20/10. I called earlier in the week to ask about arriving early and parking. They were gracious and accommodating, saying we could check into our room if it was ready when we arrived. On arrival, the doorman (shamefully I didn’t get his name) was welcoming, friendly and efficient. I had injured my knee a couple of days earlier and was on crutches and he did everything he could to help me. At the front desk, Jared and Dominique were warm, welcoming, professional and...

Good

The hotel has been completely renovated and is tastefully decorated, cozy, with ample parking, and a g family running it are very lovely people.

Host Alexis went above and beyond to assist us with our stay. She was awesome!

My stay was fantastic. The only negative thing I experienced was that they removed the US flag from its place of honor at the peak of their hotel in order to fly a pride flag in its place. As a veteran whos friends gave their lives for the US and whos coffins were draped with that flag, this was intolerable. There were plenty other places they could and did fly the pride flag. It should never fly in lieu of the Stars and Stripes.

This is a really cute historic hotel. They have done a nice job of retaining the antique feel while making the rooms very comfortable. I really enjoyed all of the antique photos of San Francisco that fill the hallways. The breakfast is perfectly acceptable, although not elaborate. The location, right on the edge of Golden Gate Park, is ideal if you want to stroll or run for exercise.

The emblem is a true gem. the staff from the moment we walked in until the moment we left were exceptional, friendly and accommodating. The room was very comfortable, and we loved all of the creative touches if you are looking for comfort, fun and inspiration stay here.

A Sublime Experience at Hotel Nikko San Francisco Our stay at Hotel Nikko in San Francisco was nothing short of extraordinary. From the moment we arrived, we were enveloped in a sense of calm and luxury that made this trip unforgettable. Hotel Nikko seamlessly combines understated elegance with the vibrant energy of the city, making it the perfect choice for both relaxation and exploration. The service throughout our stay was impeccable. Every staff member we encountered—from the front desk to...

Super cute inn right in the heart of San Francisco. The staff was so kind and made our stay enjoyable. Wine and cheese from 5-7 was such a great bonus to the already awesome stay. I highly recommend booking here! I will be staying at the White Swann next time I visit the city❤️

Great area, great staff,

It's a charming, well-maintained older California building. We stayed in a room overlooking the courtyard and enjoyed the quiet, the flowers and the serenity of the whole location. It's convenient for restaurants and shops, the Hop-on/Hop-off tour bus, and there's even a 24-hr Walgreens close by. We're very happy to have found a hotel in San Francisco we want to return to.

I love how close this hotel is to the airport. Great food nearby, the staff is great, and a good value

Stayed 2nights. clean and beautifully kept room and bathroom. clean sheets and towels. will definitely stay there again.

We stayed with our preteen and little guy and it was wonderful. Area felt pretty safe. We had a bay view room and got to watch the lighthouse at Alcatraz at night. Real close to dining, Ghirardelli Square, Fisherman's Wharf and just a couple blocks from the Big Bus station. Breakfasts were good and definitely saved money not paying for that every day! They are strict about the breakfast cutoff.

Castle Inn was safe, clean and economical. Our only complaint was a wet towel was left on the back of the bathroom door. Other than that the room was very clean, it was safe and had free parking.

Close to shopping and restaurants. Staff was very accommodating as we arrived a couple hours before check in and they were able to get us a room rather quickly. We were okay if they were not able to but I appreciate they were able to make the effort.

This was a great place to stay for our short trip to San Fran! The parking was super convenient and the staff were great!