“Arrived at 11:20 pm, it was supposed to be 24 hour desk, after hours phone number didn’t work first few tries, had to drive to another hotel to pick up key which then did not work. They had to unlock with a master key and then wouldn’t give me a key that worked. Lady was not nice.
When I asked if I could just cancel after all I had been through that was their fault, I was told no. Staff not there when I checked out.
Tub and shower not clean so I didn’t use. I did not feel safe. No deadbolt or……
“Arrived at 11:20 pm, it was supposed to be 24 hour desk, after hours phone number didn’t work first few tries, had to drive to another hotel to pick up key which then did not work. They had to unlock with a master key and then wouldn’t give me a key that worked. Lady was not nice.
When I asked if I could just cancel after all I had been through that was their fault, I was told no. Staff not there when I checked out.
Tub and shower not clean so I didn’t use. I did not feel safe. No deadbolt or……
Rebecca