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"The staff was accommodating & very professional!! First class!!!! "

"This resort was wonderful! We loved the room, the location and the view. Room was very cute. Only issues we had were the parking was not very convenient per room, there wasn't a microwave or coffee pot in room. Minor inconveniences for such a wonderful place. Also, we were given a "Free Shark Feeding" ticket that had inaccurate times on it so we were unable to use it. They also give you a list of "things to do" around there which made it sound like they would help you set up trips. No, they are just suggestions which should be planned a few months prior, like the Tortugas boat trip. Other than that, this was a very nice stay and the cutomer service and cleaning ladies did an excellent job! Thank you for such a calm and memorable experience. "

"This was our first time here. The property is beautiful! The kids LOVED playing at the main pool, lagoon & other pool w/ pirate ship splash pad. Our only complaint is the water in all these areas is very warm except the pool by the pirate ship. Maybe when they build the new water slide area they will include a system that keeps the water cool & refreshing. Food & drinks were delicious but also expensive. We mostly ordered from the main pool tiki bar/grill. Jacob & Tomas from Turkey were so friendly & provided excellent service! We tried Salt & Ash for a nice fancy dinner & were not disappointed. Breakfast in the cafe always had a long line so be prepared. They accidentally had us listed as taking our food to go even though we did not request that. They gave us a number to place on our table but the food never came out & sat at the counter forever until we finally inquired as to the wait. We assumed it was taking long bc they were so busy. So that was a bit disappointing. We had the family oasis room w/ bunk beds which was perfect for us. There isn’t a view (looks out to the back of a building), but that didn’t bother us since we were barely in our room. Beds were comfortable, the AC was cold & the shower hot. We spent 3 nights there & didn’t leave the property except for one time to have dinner at Lazy Days in Islamorada which was so good. Though there are some areas that can be improved, overall we had a wonderful trip & look forward to coming back."

"Great spot for my teenager. Easy parking. Very clean grounds . Would book here again "

"Very relaxing. We honestly never had to rely on to many people once we got there. Everything was nice. "

"The resort staff were very accommodating and there is always things to do! "

"Nice staff! Clean! "

"Just five minutes from the airport and the shuttle will take you into the Mallory Square area every hour. 10:30 is last shuttle back. Hopefully in the near future all the restaurants will be open and lobby bar but I didn’t have use any and didn’t know they weren’t done with renovations. Should have been told and at least discounted "

"Lovely place"