North Tonawanda Castle Hotels

"Poor customer service. And worse management. "

"The hotel was good as advertised. The continental breakfast was good too. "

"The hotel is changing hands and there are some improvements needed but they are working on them. My only complaint the phone number listed is not a direct line to hotel and they advertise contential breakfast but its a pay for breakfast"

"Beautiful Stay "

"Not informative in website about booking policy. Very hard to accommodate with. "

"it was very good "

"I had no problem with my pets. I do wish they were welcome in the lobby area away from food). Many pets will bark if left alone in the room. "

"This was a great hotel. I know it was off-season, but the staff was awesome. The rooms were clean. Like this hotel very much."

"Pool water was barely warm, but the room itself was quite cold. Got a room specifically to swim with my grandbaby, was disappointed. Room was clean and nice. "