Find Hotels with a Pool in Utica, MI

"Yes"

"The place is nice especially for the price - its clean & the staff is friendly. They just have a shortage on towels - and you have to go to the from desk to get them but I get it ! "

"Our TV didn’t work because the last people in our room took the HDMI cable. Even though we knew how to fix it they never got us a new cable. There was one particular front desk receptionist in the evening, her name was Juanita I think? She was extremely rude. She always had an attitude or acted “put out” if you needed to talk to her. At one point I went downstairs to ask her about the Amazon package I know had been delivered and she gave me an attitude, waved her arms around and said there’s nothing here the girl before me must’ve taken it. She didnt even look for it. The next day the manager walked in the back area and came back with the box. But please don’t think that all the staff is bad because everyone else was wonderful. At one point, our key cards stopped working. We went downstairs to ask about it. The girl with the attitude was there and re-swiped our cards. Another girl that was working the front desk and had just finished work offered to come up and make sure we could get in our room. I stayed downstairs in case the cards didn’t work. I was around the corner waiting & attitude girl started talking, smack about the other girl, and my son and I to the customers that were standing in the lobby. The other young lady helped us get in. I can’t remember her name, but she was very sweet and so is Stacie & the manager was nice. Unfortunately, I have 1 more complaint and that was the beds. I’ve never slept on a more uncomfortable bed in my entire life!"

"The mattress was softer than it should be. When I checked in the staff was a bit surly. They put me in a room on the third floor with no elevator and I’m 65. I emailed in advance where I could get breakfast in the area and their recommendation made no sense and a Google search didn’t turn anything up. It’s a weird place and I don’t plan to return. "

"Good for the price"

"Room was clean enough, shower door needs maintenance, in room coffee was awful, but lobby coffee was pretty good. Room temperature was hard to get right."

"Rooms were clean staff was very helpful "

"The room was dirty. Dust, hair, crumbs along the walls. Sheets had holes in them. Smelled like an ashtray. Surfaces were smudged with film. I’ve never experienced a hotel like this before. The front reception person was great."