预订维拉斯酒店宾馆住宿限时优惠

“Beautiful room”

“Our room was very nice, clean and comfortable. Thank you. The phone system however was not working which was frustrating. My husband needed to physically walk down to the front desk to order room service (noone was answering when I called on my cell phone) and only the valet was there. So the valet was kind enough to take the order to the kitchen. My order came up with GF toast and no knife to spread butter or jelly on it and no napkin. so whereas the room was great, the rest was not as I……

“Good”

“Wonderful staff, clean, the coffee machine & tv did not work.”

“It was really nice to be able to Stay in my home town”

“YES”

“Even though my emails from Expedia say I can pay at property. The hotel insisted that their policy is to pay within 7 days. I called the hotel bc my card was being charged 2 days prior to check in. I called and got a very rude staff member at the front desk names Coolie. She told me that if I didn't pay by end of day she would cancel my reservation. It all worked out but was handled very poorly. ”

“Had a number of issues when checking in, the keypad doors never seemed to work over the few days, and wonderfully there was no one at the front desk that could help. Most of the time it was locked, and you have to text or call a random number? Room service spent less than a minute in the room to pull out the main trash while dropping 3 bath towels and a garbage bag (while removing all the wet hand towels, bath mats, wash clothes, 3+ bath towels). It was awesome to have to try to hunt them down……

“Clean. Great location ”

“Very nice property and room was clean.”

“Fun place to stay, but weather wasn't great ”

“m”

“Courteous staff! Accommodated our request for an early check in. Super friendly! The room was very clean!”

“Excellent!”