Gran Hotel Xalapa

Hotel in Xalapa with a fitness center and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

October 2025

24

November 2025

Outdoor pool, open 9 AM to 8 PM, sun loungers

Suite, 1 King Bed (Master) | Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Free cribs/infant beds, free rollaway beds, free WiFi, bed sheets

Located in the heart of Xalapa, Gran Hotel Xalapa combines relaxation with adventure. Visitors can stroll through the garden, sample international dishes at Mocafetos restaurant, or relax by the outdoor pool on comfortable sun loungers.

Good

Popular amenities

Bar
Pool
Gym
Room service
Parking included
Laundry

Room options

Check availability for these dates

Tonight

Oct 24 - Oct 25

Tomorrow

Oct 25 - Oct 26

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Standard Double Room

Very good

Highlights

Balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Hair dryer

Shower/tub combination

Private bathroom

301 sq ft
Sleeps 3
1 Double Bed

Standard Room

Very good

Highlights

Balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Private bathroom

Shower/tub combination

Cable channels

301 sq ft
Sleeps 3
2 Double Beds

Junior Suite

Highlights

Balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Hair dryer

Shower/tub combination

Private bathroom

377 sq ft
Sleeps 4
2 Double Beds OR 1 Double Bed

Suite, 1 King Bed (Master)

Exceptional

Highlights

Balcony or patio

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Flat-screen TV

Hair dryer

Shower/tub combination

Private bathroom

431 sq ft
Sleeps 3
1 King Bed

About the neighborhood

Xalapa Centro, a neighborhood in Xalapa, is home to Gran Hotel Xalapa. Museo Casa de Xalapa and Palacio de Gobierno are local landmarks, and travelers looking to shop may want to visit Callejón del Diamante and Plaza Las Animas Mall. Ready for a night out? Consider IMAC Xalapa and Texin Events Coatepec.

Visit our Xalapa travel guide

Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000

What's nearby

Los Tecajetes Park - 3 min walk - 0.2 miles
State Theatre - 8 min walk - 0.5 miles
Juarez Park - 10 min walk - 0.6 miles
Xalapa Cathedral - 12 min walk - 0.7 miles
Paseo de los Lagos Park - 17 min walk - 0.9 miles

Getting around

Xalapa Station - 17 min drive
General Heriberto Jara Intl. Airport (VER) - 107 min drive

Restaurants

‪ZOOM terraza - ‬4 min walk
‪Churrería de Xalapa - ‬7 min walk
‪Tom Mix - ‬5 min walk
‪La Estancia de los Tecajetes - ‬5 min walk
Hotel Xalapa

About this property

Gran Hotel Xalapa

Upscale hotel located in Xalapa Centro

Consider a stay at Gran Hotel Xalapa and take advantage of a terrace, a garden, and a playground. The on-site international cuisine restaurant, Mocafetos, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Additional perks include:

An outdoor pool and a children's pool, along with sun loungers
Free self parking
Buffet breakfast (surcharge), smoke-free premises, and a 24-hour front desk
A banquet hall, an elevator, and a front-desk safe

Room features

All 200 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.

Extra amenities include:

Free infant beds and free extra beds
Bathrooms with shower/tub combinations and free toiletries
Flat-screen TVs with cable channels
Balconies or patios, daily housekeeping, and phones

Similar properties

Family Cabin | Premium bedding, down comforters, desk, iron/ironing board

Parking included
Free WiFi
Restaurant
Air conditioning

$59 nightly

Oct 27 - Oct 28

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free secured, covered self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 185 for adults and MXN 110 for children
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Galeria
Mocafetos

Things to do

Children's pool
Gym
Outdoor pool
Playground

Family friendly

Children's pool
Free rollaway/extra bed
In-room crib
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

Conference space
Meeting rooms

Outdoors

Garden
Outdoor furniture
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Pool access ramp on site
Pool hoist on site
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free crib
Free rollaway/extra bed

Bathroom

Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Limited room service

More

Air conditioning (climate-controlled)
Phone

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately MXN 185.00 for adults and MXN 110.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9 AM to 8 PM

Property is also known as

Gran Hotel Xalapa

Gran Xalapa

Frequently asked questions

Does Gran Hotel Xalapa have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–8 PM.

Is Gran Hotel Xalapa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Gran Hotel Xalapa?

Self parking is free at this property.

What time is check-in at Gran Hotel Xalapa?

Check-in begins at 3 PM.

What time is check-out at Gran Hotel Xalapa?

Check-out is at 1 PM.

Where is Gran Hotel Xalapa located?

Located in Xalapa Centro, this hotel is within a 10-minute walk of Los Tecajetes Park and Xalapa Metropolitan University. State Theatre and Diego Rivera Gallery are also within 15 minutes.

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Gran Hotel Xalapa Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

CP Jacqueline

Sep 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

.

Stayed 3 nights in Sep 2025

8/10 Good

carlos tiburcio martinez

Jul 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ok

Stayed 2 nights in Jul 2025

10/10 Excellent

Gaby

Aug 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

yes i like it

Stayed 2 nights in Aug 2024

4/10 Poor

Carlos

Jan 22, 2023

Disliked: Staff & service, amenities, property conditions & facilities

Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it.

Stayed 7 nights in Jan 2023

8/10 Good

JAHIR

Oct 19, 2025

Liked: Staff & service, amenities

El único detalle que no me gusto, fue que ... llegue con un sandwich y lo coloque sobre el tocador de la habitación, en lo que baje mis maletas y etc, cuando me lo iba a comer vi que una cucaracha ya me había ganado, la cual salió del cajón y se quería volver a esconder, pero la alcance y la deje muerta sobre el piso. Por favor, pidan al personal de limpieza que revisen las habitaciones antes de entregarlas al huésped. Por lo demás estuvo excelente, muy cómodo y accesible. El personal muy servicial, solo que había cosas como una silla, que no nos pudieron dar, pero pedimos una cafetera y tasas y esa si, nos la prestaron. Muy a gusto!!

Stayed 2 nights in Oct 2025

6/10 Okay

Jonnathan Josue

Oct 15, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Me gustan los cuartos, la propiedad es muy grande pero hay lugares que les falta repara, tiene gimnasio pero es muy limitado y la mayoría de implementos no funcionan

Stayed 2 nights in Oct 2025

8/10 Good

Eduardo

Oct 13, 2025

Liked: Cleanliness, staff & service

Habitaciones limpias pero descuidadas.

Stayed 1 night in Oct 2025

10/10 Excellent

Victor

Oct 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

La habitacion muy limpia El personal muy atento El jardin muy bonito Agua de la Alberca fria pero un lugar muy bonito

Stayed 4 nights in Oct 2025

2/10 Terrible

Martha Angélica

Oct 6, 2025

Liked: Cleanliness, amenities

Disliked: Staff & service

No aplica

Stayed 2 nights in Sep 2025

6/10 Okay

Ernestina

Sep 30, 2025

El deterioro en que se encuentran las instalaciones, y el mobiliario las cortinas sucias, las alfombras viejiiisimas,todo viejo sin mantenimiento, el elevador sin sensores El personal amable y el restaurante muy bueno

Stayed 3 nights in Sep 2025

10/10 Excellent

Norma

Sep 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Era muy segura el área de estacionamiento, muy limpio, el personal muy amable, el restaurante estupendo igual la alberca, el bar. La relación calidad-precio excelente. Muy recomendable.

Stayed 1 night in Sep 2025

8/10 Good

Victoria

Sep 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

La reservación no estaba completa, uno de los cuartos tuvimos que esperar a que estuviera limpio, el asiento del sanitario estaba roto aunque lo cambiaron rapidamente, el aire acondicionado no servia cuaro3129 y desactivaron todas las llaves de los cuartos el domingo, asi mismo se tenia que ver la clave del internet seguido

Stayed 3 nights in Sep 2025

10/10 Excellent

Mauricio

Sep 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fué una muy bonita experiencia, no tengo una sola queja del hotel

Stayed 3 nights in Sep 2025

6/10 Okay

Cruz García

Sep 1, 2025

Disliked: Staff & service

Es muy grande con áreas verdes y alberca. Puede ser muy tranquilo y familiar pero si toca conversión el personal no es suficiente. Hay áreas cerradas porque es un hotel viejo y necesita remodelaciones. La recepción es muy impersonal y poco servicial. Pero si buscas un lugar donde no te molesten, con mucho estacionamiento, naturaleza y tranquilidad, este es el lugar!

Stayed 1 night in Aug 2025