“This place is tired. The room smelled musty and the property is in desperate need of maintenance. The exterior had lots of tall weeds, etc. There are several other lodging options in the immediate area which may be better options.”
“★★★★★
Five stars, because I’m genuinely amazed by this experience.
We stayed during an Iowa State game weekend and paid roughly $350 per night. Fine by me. Supply and demand. Charge what the market will bear.
What’s impressive is pairing premium pricing with the absolute minimum amount of effort possible.
A room that achieved “barely clean enough.” An elevator loud enough to announce every trip. HVAC that provided plenty of noise and occasional temperature control. Breakfast items that……
“There was no body wash in the pump in shower, toilet didn’t flush well, used tooth pick by the side of the bed, and pool was closed which we weren’t aware of until we showed up. Despite all that I do like this hotel and feel like those are anomalies. We would stay again.”
“We had three different rooms. First room smelled strongly of smoke, second room dead bolt didn’t work. All three rooms dirty with bathtub stains rust on the shower rods and towel rods. Mirrors filthy, windows moldy, and bible stuck to the side table.”