“We had three different rooms. First room smelled strongly of smoke, second room dead bolt didn’t work. All three rooms dirty with bathtub stains rust on the shower rods and towel rods. Mirrors filthy, windows moldy, and bible stuck to the side table.”
“Make sure to do your research, even though the description says "Near ISU campus" it is right off the freeway and quite from where you need to be. Nothing has been updated in quite some time. Staff was very friendly checking in, definitely nothing to do with them. Our bathroom was so dirty, and my husband couldn't fit in the weird shower. We ended up leaving and finding another hotel.”
“I had to make last minute plans to stay in Ames for one night and chose to use Expedia and book the Country Inn and Suites in Ames, IA. I was booking the hotel for that same night (same day as the reservation). When I got the confirmation via email a view minutes later I realized I picked the wrong day by mistake. I immediately tried to fix the mistake (within 30 minutes of the original reservation). I couldn't do it through Expedia as it was non-cancelable. I booked a net new reservation……