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"Staff was very kind & welcoming. Thank you This is my second visit at Arlo, so happy to stay here. Perfect location, clean rooms & smells great "

"The room was clean and the thermostat worked great. The staff were friendly and accommodating. We arrived way before check in and they held our luggage so we could start exploring the city. Highly recommend. "

"Hotel is great overall. Rooms and bathrooms are very small, but i guess ok since you don’t spend a lot of time in them. "

"The staff is always very accommodating and pleasant. The housekeeping crew does an amazing job of maintaining the rooms."

"Great site "

"Wonderful stay!"

"The staff were friendly and helpful. There was air con but with it being -9 we didn’t use it. The room was well heated though so didn’t notice the cold. The room we had was a bit small for 4 people but we’ve stayed before and had a very spacious room, just depends what’s available in check in. The location is amazing, 3 min walk and your on Times Square!"

"Staff is amazing and very friendly, from the doorman assisting me getting my disabled brother through the door to Vanessa at check-in going above and beyond to get the room right. The front desk manager Michael was amazing and genuine in our conversation. I will be back for sure! "

"The staff was very helpful and professional."