“The guy on the computer screen is nice, but when you check in you, speak with a computer. The lady managing the property during the day is probably the rudest woman I’ve ever met that is in the hospitality industry. They told me to pay cash for a deposit because I would get it back quicker and I did and I still had to wait 45 minutes before I could leave because the manager told me she had to count how many wash rags that were too dirty and I needed to pay for them and then also pay for a double……
“This was our first time staying at shutters on the banks. We stayed for a whole week as a family of four. Overall it was a very positive experience! The hotel pools and hot tub were very well maintained and clean. We were just steps away from the beach which was amazing! The staff was very friendly and helpful. The room was clean and inviting. The breakfast was above average and what you would expect but included for free and had many different options which was nice. The only complaints we had……
“Nice staff, great location, but the place is full of mosquitos, all kinds of bugs, and even snake... Can't feel the safety after seeing that and checked out quickly... ”
“Our room was immaculate. The staff was very friendly and helpful. Breakfast wasn’t fancy, but we were not there for that. The parking was adequate. The view from our room was gorgeous.”