“Great location. Walking distance to theatres, and other venues. We parked at the self park which is attached to the hotel. It was very convenient. The room was nice.”
“This stay was the last checkpoint for our Midwest trip, the room itself was pretty nice, very cozy. but there are several unsatisfactory points. the pillow quality was really bad, it doesn't have a microwave. the bathroom has exhaust fans but does not work, We did contact guest service, and they did come, He looked around and told us that the bathroom itself did not have an exhaust fan.(yet there is literally a visible fan on top of them?) pretty unhappy since we had to stay there for 9 days.”
“Upon arriving to my room, there was a pair of dirty boxers and 3 pairs of socks sitting on the small table in front of the tv. I called down to guest services, they told me there was no rooms similar to mine available, but they would have housekeeping up immediately. After waiting for 2 hours, I put the dirty garments in the hallway and notified guest services. They were left sitting in the hallway 6+ hours. The rest of the room seemed clean.”
“I booked a room with two beds and when I get there checking in. The front desk told me there is only one room available with one bed and they give me a “ take it or not” attitude and said you book it through “hotels.com” so the service is not guarantied. ”