“My first time ever in Colorado and my stay was wonderful service from the moment I arrived at the doors. The door men (valet) were helpful and the front desk staff provided the best customer service. I added notes about celebrating my sister's birthday in my reservation and the staff made it memorable from the time we arrived and even provided a sweet treat for her. The hotel is absolutely stunning. The beds were comfortable and the pillows were just right. Everything was great.... the cleaning……
“The experience was disappointing due to the unwelcoming and unfriendly front desk staff. However, the doorman and restaurant staff were wonderful—friendly, attentive, and welcoming. Their excellent service was truly appreciated!”
“The staff were generally unhelpful. If you are a fan of gambling, the elevators are just the thrill you may need in your life. The upside of the property are very generous amenities.”