“Very bad, old and dirty!!! This hotel is totally ruined my holiday. When I first arrived, I hope I can do a fast check in and order some food at the room because it is late. But the food is really disgusting. Also, the room cleaning service is awful and slow. I called front desk I need a room cleaning service, meanwhile I can get some food at the hotel. But when I finished my lunch. It took me an hour, but when I go back to my room, they don’t even start. After they finished the cleaning, there……
“What a wonderful experience at Carillon Miami Wellness Resort! From the moment I checked in, Crystal at the front desk made me feel genuinely welcomed with her kindness, professionalism, and exceptional hospitality. Nereida in Housekeeping was equally outstanding—thoughtful, warm, and incredibly attentive throughout my stay. Both deserve special recognition for their dedication to guests. The Bryte smart bed was incredible—I slept exceptionally well and truly experienced restorative sleep. The……
“Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....”