“The room was in great condition. The staff was all friendly and helpful. For us, the breakfast was the best we have ever had in a hotel as far what they offered and their staff kept it well stocked and cleaned up (because guests do not know how to simply clean up when serving themselves). We thought the Fairfield in Southport, NC did a great job overall and we enjoyed our stay. The only draw back to us was the parking lot was on the smaller side.”
“We booked 2 rooms for 2 days. There was a very strong odor of dog urine in the office. The owner/ receptionist had 3 dogs running around in there. The rooms were reasonably clean. However there were used false eyelashes and a couple of press on nails left on top of the microwave. The first day went well. The second day we went to the pool. There was an electrical outlet on the wall that my daughter plugged her phone charger into. There were no signs stating not to use outlet. The owner/……
“The room was clean I had more than enough towels and wash cloths. The bed slept wonderful and firm mattrrsss. I loved the check in process the most and didn’t have to worry about a key I like the code process! I will be back this was a solo trip and it gave me a peace of mind and very safe close to stores and restaurants. Parking was a little tight but no issues”
“The halls and stairwells were dirty. Pieces of ceiling tile in the halls and clumps of dirt in the stairwells. Room has a musty smell and toilet seat was broken.
The staff were friendly.”
“The property was maintained very well, coffee counter was always filled with coffee counters free of debris. Rooms were clean, the inconvenience we experienced was the system was down and we couldn’t check in for hours. The desk clerks were apologetic and worked diligently to manually check the client in.”