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Overview of Beloved Playa Mujeres - Couples Only All Inclusive

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Guest reviews

4.8/5 Exceptional
997 reviews
Guests rated this property 4.9/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

Popular LocationMujeres Beach6 min walk
Popular LocationPlaya Mujeres Golf Club6 min drive
Popular LocationPunta Sam Ferry Terminal8 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)45 min drive

Choose dates to view prices

  • Junior Suite

    4.7/5 guest room rating

    Room amenities

    • 958 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Swim Up Suite W/ Private Garden

    4.7/5 guest room rating

    Room amenities

    • 1098 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite, Ocean View

    4.8/5 guest room rating

    Room amenities

    • 957 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Ocean View Terrace Suite W/ Plunge Pool

    4.6/5 guest room rating

    Room amenities

    • 1862 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Casita Suite w/Private Pool

    5/5 guest room rating

    Room amenities

    • 1098 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Two Story Casita Suite w Plunge Pool

    4.4/5 guest room rating

    Room amenities

    • 1205 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Ocean View Penthouse Ste w/plunge pool

    5/5 guest room rating

    Room amenities

    • 2874 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Terrace Suite with Plunge Pool

    5/5 guest room rating

    Room amenities

    • 1862 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Beachfront Casita Suite w/ Private Pool

    Room amenities

    • 1098 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Beachfront Two Story Casita Suite w/ Plunge Pool

    5/5 guest room rating

    Room amenities

    • 1206 sq ft
    • Beach view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Playa Mujeres

Located in Playa Mujeres, Beloved Playa Mujeres - Couples Only All Inclusive is next to a golf course and by the ocean. Punta Sam Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Costa Occidental de Isla Mujeres National Park. Looking to enjoy an event or a game while in town? See what's happening at Fernando Toro Valenzuela Stadium or Beto Avila Baseball Stadium. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ecotours.

Visit our Playa Mujeres travel guide
Map
Popular Location

What's nearby

  • Mujeres Beach - 6 min walk
  • Norte Beach - 2 min drive
  • Playa Mujeres Golf Club - 6 min drive
  • Punta Sam Ferry Terminal - 8 min drive
  • El Meco Archaeological Site - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

  • Aroma // Dress Code — 1 min walk
  • Isla Grill // Dress Code — 1 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Elegant adults-only beach property
Guests of this beach property will appreciate convenient onsite amenities such as a spa tub and a fitness center. All 109 rooms boast indoor private spa tubs and jetted tubs, plus free WiFi and LED TVs with satellite channels. Other amenities available to guests include free minibar items, furnished balconies, and sitting areas.
Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private spa tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Free valet parking
Airport shuttle available
Limo/town car service

Food and drink

Free buffet breakfast available daily 7:00 AM–10:30 AM
All buffet and à la carte meals, snacks, and beverages included
4 restaurants
7 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service

Things to do

18 holes of golf
3 outdoor pools
Aerobics classes
Bicycle rentals
Fitness center
Full-service spa
Hiking/biking trails
Kayaking
Parasailing
Pilates classes
Sailing
Spa tub
Yoga classes

Family friendly

3 outdoor pools
Dry cleaning service
Snack bar/deli

Conveniences

ATM/banking services
Elevator
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Outdoors

BBQ grill(s)
Garden
Marina onsite
Pool sun loungers
Rooftop terrace

Spa

14 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna
Spa tub
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Ceiling fan
Pillow menu
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Towels

Entertainment

55-inch LED TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Outdoor space

Furnished balcony

More

Desk
Laptop-compatible safe
Phone
Private indoor spa tub
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually-wrapped food options are available through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres - Couples Only All Inclusive Playa Mujeres

Frequently asked questions

Can I cancel my reservation for free at Beloved Playa Mujeres - Couples Only All Inclusive and receive a full refund?
Yes, Beloved Playa Mujeres - Couples Only All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Beloved Playa Mujeres - Couples Only All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?
As of Jun 4, 2020, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on Jul 3, 2020 start from $451, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 3 outdoor pools.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Beloved Playa Mujeres - Couples Only All Inclusive?
Check-out is at noon.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, and more.
Where is this property located?
Situated by the ocean, this all-inclusive property is 1.1 mi (1.7 km) from Punta Sam Ferry Terminal and within 3 mi (5 km) of Playa Mujeres Golf Club and El Meco Archaeological Site. Norte Beach and Costa Occidental de Isla Mujeres National Park are also within 6 mi (10 km).

Guest reviews

4.8
Exceptional
5 - Excellent
858
4 - Good
98
3 - Okay
25
2 - Mediocre
7
1 - Poor
9
4.9
Cleanliness
4.9
Service and Staff
4.7
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

This has been one of my favorite places to stay and vacation. The service and property are top notch. Everything we ate was delicious and the staff was always extremely attentive and friendly. Beautiful place for couples looking to relax. Highly recommended.

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The layout of the property is so very conducive to a relaxed secure atmosphere

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was quiet, although there lots of people at the resort always felt like there wasn’t. It wifi’s be great if they had top shelf booze, like grey goose Vokda, never bourbons.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Feb 2020