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Expedia Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type What's included Nightly price per room Book
Finest Club Pool Junior Swim-Up Suite
800 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Pool Junior Swim-Up Suite
943 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Excellence Club Junior Suite Ocean View
Room with view
775 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite with Private Pool
1,543 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Excellence Club Pool Junior Swim-up Suite Adults Only
775 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Two-story rooftop terrace suite with plunge pool
1,600 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Excellence Club Two-Story Rooftop Terrace Suite With Plunge Pool Adults Only
Room with view
1,600 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Finest Club Family Suite
Room with view
947 square feet
1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Finest Club Junior Suite Ocean View
Room with view
775 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Finest Club Two-story suite with plungle pool
Room with view
1,543 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite, Private Pool
1,701 square feet
1 King Bed and 2 Twin Beds
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Members Only Deal
771 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite
947 square feet
1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Junior Suite (Spa or pool view)
771 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Cancun beachfront resort

Popular property highlights

Breakfast included
Free valet parking
Free self parking
Free WiFi
On private beach

Private Cancun oasis

Set in tropical seclusion on a 2-mile private Caribbean Sea beach, Finest Playa Mujeres by Excellence Group - All inclusive is within a 25-minute drive of downtown Cancun and the airport.

All-inclusive luxury

Activities abound for adults and children, including 11 pools, spa treatments, a playground, tennis lessons, and a golf course. All-inclusive dining options range from a food truck to a gourmet steakhouse.

Finest modern suites

Spacious suites feature a furnished private balcony or terrace and L-shaped sofas. Stocked minibars, spa tubs for 2, and 24-hour room service are additional conveniences.

Languages Spoken

  • English

Show all languages

Finest Playa Mujeres by Excellence Group - All inclusive

Vialidad Paseo Mujeres Mz 1, Playa Mujeres, QROO 77400

Hotel Amenities

All-Inclusive Details

Hotel Amenities

Finest Playa Mujeres by Excellence Group - All inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Finest Playa Mujeres by Excellence Group - All inclusive you can cool off in one of the 11 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 13 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 swim-up bars and 16 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary self parking and valet parking are available on site. The property may provide extended parking privileges to guests after check-out (surcharge).

Finest Playa Mujeres by Excellence Group - All inclusive has designated areas for smoking.

  • Express check-in
  • Library
  • Water park
  • Number of outdoor pools - 11
  • Babysitting or childcare
  • Elevator/lift
  • Fitness facilities
  • Children's club
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • On private beach
  • Conference space size (meters) - 1579
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Shopping on site
  • Outdoor tennis court
  • Pool umbrellas
  • Total number of rooms - 450
  • One meeting room
  • Number of floors - 4
  • Number of buildings/towers - 12
  • Tennis on site
  • Barbecue grill(s)
  • Beach bar
  • Coffee/tea in common areas
  • Ski passes available
  • Rooftop terrace
  • Number of bars/lounges - 16
  • Number of poolside bars - 2
  • Full-service spa
  • Number of swim-up bars - 2
  • Free water park access
  • Marina on site
  • Beach umbrellas
  • Free breakfast
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built 2015
  • Coffee shop or café
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Spa services on site
  • Number of restaurants - 13
  • Conference space size (feet) - 17000
  • Beach towels
  • Spa tub
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 11
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Finest Playa Mujeres by Excellence Group - All inclusive offers 450 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • LED TV
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Furnished balcony or patio
  • Phone
  • Turndown service
  • Free bottled water
  • Pillowtop mattress
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • Free international calls
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • Access via exterior corridors
  • DVD player
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Separate sitting area
  • Pay movies
  • iPod docking station
  • Separate bathtub and shower
  • Minibar (stocked, some free items)

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Lizo - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Shoji - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Le Petit Plaisir - This fine-dining restaurant specializes in French cuisine and serves dinner only. Open daily.

Tinto & Tapas - This restaurant specializes in Spanish cuisine and serves dinner only. Open daily.

Brass Steakhouse - This steakhouse specializes in international cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

A private beach, an outdoor tennis court, a marina, and a water park are featured at the resort. 11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a steam room, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Beach yoga on site
  • Fitness classes on site
  • Boat tours on site
  • Basketball on site
  • Fishing on site
  • Golf driving range on site
  • Water skiing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Kayaking on site
  • Skydiving nearby
  • Motor boating on site
  • Windsurfing nearby
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Personal motorized watercraft on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 212 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Finest Excellence Group Hotel
  • Finest Excellence Group Hotel Playa Mujeres
  • Finest Playa Mujeres Excellence Group
  • Finest Playa Mujeres Excellence Group All inclusive
  • Finest Excellence Group All inclusive
  • Finest Excellence Group
  • Finest Playa Mujeres by Excellence Group
  • Finest Playa Mujeres by Excellence Group All inclusive

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Complimentary Golf Offer

Book a stay in any rate plan or room type category now-October 8, 2018 for travel now-December 20, 2019 and receive the following benefits: 1 complimentary round of golf per person at the Playa Mujeres Golf Club, an exclusive 7,260-yard, 18-hole course designed by Greg Norman; free roundtrip transportation to the golf course for the golfer; complimentary souvenir poker token of Playa Mujeres Golf Course; unlimited use of golf balls at driving range and putting green.

Valid for new bookings only. Golf round includes free transportation from/to the golf course and hotel, green fee, and golf cart. All tee times are included without exception and are subject to availability (advance reservations are highly recommended). Coupon for round of golf available at Seasons Tours desk on property; guests must present a printed copy of their booking confirmation to verify the promotion. Guests can book their round of golf during their stay by contacting Seasons Tours hotel representative on property. Customers who wish to book rounds of golf before their arrival must contact the property in advance. Complimentary round is personal and non-transferable. One round included per person within every eligible booking (no minimum age required). Maximum 2 per room per stay. Additional rounds of golf available upon request and availability at special extra cost directly with the golf course or the authorized tours rep on property. Any other restriction or policy applicable by the Golf Course. Other restrictions and blackout dates may apply.

Spa Offer

Book a stay now-October 8, 2018 in any room or rate category for travel now-March 31, 2019 and receive 20% off select massage services and treatments at the hotel's spa (per person, per room).


Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Spa discount cannot be combined. One discount applies per massage service or treatment. Discount cannot be used for purchases in the spa boutique. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Blackout dates include December 24, 2018 - January 2, 2019. Other restrictions and blackout dates may apply.

Anniversary or Honeymoon Offer

Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.


Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.

Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Complimentary Wedding Offer


Book a qualifying stay and receive a complimentary Excellence Wedding Package. The package includes the following: minister or judge services; 1 on-site wedding coordinator; 1 wedding gazebo overlooking the beach; ceremony decorations with chairs and high tables; bouquet; boutonnière; 1 wedding cake for 10 guests; sparkling wine toast after wedding ceremony; ironing and preparation of wedding attire for wedding couple; complimentary suite for wedding couple the night before the wedding (subject to availability); preferential location of room accommodation in reserved room category; late check-out for wedding couple (subject to availability and upon request); 5 digital color photo prints; and 15% discount on all spa treatments.


This package is complimentary when booking an Finest Club Junior Suite Ocean Front category or higher, for a minimum of 7 nights, or with a bridal party of minimum 5 rooms of any category for 7 nights. This package cannot be combined with the Excellence Honeymoon complimentary package. Guest list should be provided at the time of redemption. Package suitable for up to 10 guests lodged at the hotel. Fees for all services will be charged for each additional guest. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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