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Expedia Verified Reviews
Wonderful!
4.6 of 5 guest rating
Room type What's included Nightly price per room Book
Finest Club Pool Junior Swim-Up Suite
800 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Pool Junior Swim-Up Suite
943 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Excellence Club Junior Suite Ocean View
Room with view
775 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite with Private Pool
1,543 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Excellence Club Pool Junior Swim-up Suite Adults Only
775 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Two-story rooftop terrace suite with plunge pool
1,600 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Excellence Club Two-Story Rooftop Terrace Suite With Plunge Pool Adults Only
Room with view
1,600 square feet
1 King Bed
Room sleeps 2 guests
Select dates to see price
Finest Club Family Suite
Room with view
947 square feet
1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Finest Club Junior Suite Ocean View
Room with view
775 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Finest Club Two-story suite with plungle pool
Room with view
1,543 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite, Private Pool
1,701 square feet
1 King Bed and 2 Twin Beds
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Members Only Deal
771 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite
947 square feet
1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Junior Suite (Spa or pool view)
771 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Cancun beachfront resort

Popular property highlights

Breakfast included
Free valet parking
Free self parking
Free WiFi
On private beach

Private Cancun oasis

Set in tropical seclusion on a 2-mile private Caribbean Sea beach, Finest Playa Mujeres by Excellence Group - All inclusive is within a 25-minute drive of downtown Cancun and the airport.

All-inclusive luxury

Activities abound for adults and children, including 10 pools, spa treatments, a playground, tennis lessons, and a golf course. All-inclusive dining options range from a food truck to a gourmet steakhouse.

Finest modern suites

Spacious suites feature a furnished private balcony or terrace and L-shaped sofas. Stocked minibars, spa tubs for 2, and 24-hour room service are additional conveniences.

Languages Spoken

  • English

Show all languages

Finest Playa Mujeres by Excellence Group - All inclusive

Vialidad Paseo Mujeres Mz 1, Playa Mujeres, QROO 77400

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking

Land activities
  • Bicycling
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Finest Playa Mujeres by Excellence Group - All inclusive is set on 2 miles of pristine, white sand beach. At this exclusive family-friendly resort, all-inclusive benefits include indoor and outdoor dining at 12 venues, 16 bars, a food truck, and a beach grill.

Guests can relax in the Cancun sun alongside 10 outdoor swimming pools, luxuriate in 13 spa tubs, or visit the children’s pool with integrated playground.

The full-service One Spa features a range of massages, and body treatments, and rooms with Excellence Club access include adults-only area privileges and one kids and family option.

  • Express check-in
  • Library
  • Water park
  • Number of outdoor pools - 10
  • Babysitting or childcare
  • Elevator/lift
  • Fitness facilities
  • Children's club
  • 24-hour front desk
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • On private beach
  • Conference space size (meters) - 1579
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Shopping on site
  • Outdoor tennis court
  • Pool umbrellas
  • One meeting room
  • Number of floors - 4
  • Number of buildings/towers - 12
  • Tennis on site
  • Barbecue grill(s)
  • Beach bar
  • Coffee/tea in common areas
  • Rooftop terrace
  • Number of bars/lounges - 16
  • Number of poolside bars - 2
  • Full-service spa
  • Number of swim-up bars - 2
  • Free water park access
  • Beach umbrellas
  • Free breakfast
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Year Built 2015
  • Coffee shop or café
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Spa services on site
  • Number of restaurants - 12
  • Conference space size (feet) - 17000
  • Beach towels
  • Spa tub
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 10
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Air-conditioned accommodations at Finest Playa Mujeres by Excellence Group - All inclusive are accessible via exterior corridors and offer iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Air conditioning
  • LED TV
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Furnished balcony or patio
  • Phone
  • Turndown service
  • Free bottled water
  • Pillowtop mattress
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • Free international calls
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • Access via exterior corridors
  • DVD player
  • Blackout drapes/curtains
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Separate sitting area
  • Pay movies
  • iPod docking station
  • Separate bathtub and shower
  • Minibar (stocked, some free items)

Where to Eat

Brass Steakhouse - This elegant steakhouse serves prime cuts of steak along with salads, homemade pasta, and a diverse wine list. Children’s menu available. Open for dinner.

Duke’s Lobster & Seafood - Open for breakfast, lunch, and dinner, this outdoor casual venue serves fresh lobster, fish, and ceviche with ocean views.

Insieme Trattoria - Inspired by Tuscan flavors, this Italian restaurant serves a selection of antipasti and homemade pasta for lunch and dinner.

The Market Kitchen - Specializing in international cuisine, this buffet venue is open for breakfast, lunch, and dinner.

Shoji - Diverse Asian cuisine is prepared at 3 teppanyaki stations and a sushi bar at this dinner venue.

24-hour room service is available.

Entertainment

Some of Cancun’s most accomplished musicians and performers grace the stage and lounges of Finest Playa Mujeres by Excellence Group - All inclusive on a daily basis. Guests can enjoy salsa, merengue and traditional Mexican music, theme nights, comedy, and magic shows. They can sit back with a cocktail and be serenaded, or dance the night away.

Nearby Things to Do

Guests at Finest Playa Mujeres by Excellence Group - All inclusive can spend leisurely days kayaking, boating, snorkeling, or using the fitness trail. Designed by Greg Norman, the exclusive 18-hole Playa Mujeres Golf Club spans 7,260- yards. Group classes include aerobics, yoga, and Pilates, while the 24-hour fitness center offers treadmills and weight training. Dedicated children’s areas include 3 pavilions with water slides, fountains, a rock-climbing wall, and zip-line.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Fishing on site
  • Golf driving range on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Kayaking on site
  • Motor boating on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Basketball on site
  • Scuba diving on site
  • Personal motorized watercraft on site

Spa Services

One Spa offers a wide selection of indulgent treatments including body wraps and scrubs, facials, hydrotherapy, detoxification, and Ayurvedic. Massages are available in the 19 indoor and outdoor treatment rooms including couple’s rooms. This spa also features sauna, spa tub, steam room, plunge pool, fresh fruit and drinks bar, and full beauty salon. Children’s treatments are also available.

  • Number of treatment rooms 19
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.

No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 212 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Finest Excellence Group Hotel
  • Finest Excellence Group Hotel Playa Mujeres
  • Finest Playa Mujeres Excellence Group
  • Finest Playa Mujeres Excellence Group All inclusive
  • Finest Excellence Group All inclusive
  • Finest Excellence Group
  • Finest Playa Mujeres by Excellence Group
  • Finest Playa Mujeres by Excellence Group All inclusive

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Anniversary or Honeymoon Offer

Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.


Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.

Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Complimentary Wedding Offer


Book a qualifying stay and receive a complimentary Excellence Wedding Package. The package includes the following: minister or judge services; 1 on-site wedding coordinator; 1 wedding gazebo overlooking the beach; ceremony decorations with chairs and high tables; bouquet; boutonnière; 1 wedding cake for 10 guests; sparkling wine toast after wedding ceremony; ironing and preparation of wedding attire for wedding couple; complimentary suite for wedding couple the night before the wedding (subject to availability); preferential location of room accommodation in reserved room category; late check-out for wedding couple (subject to availability and upon request); 5 digital color photo prints; and 15% discount on all spa treatments.


This package is complimentary when booking an Finest Club Junior Suite Ocean Front category or higher, for a minimum of 7 nights, or with a bridal party of minimum 5 rooms of any category for 7 nights. This package cannot be combined with the Excellence Honeymoon complimentary package. Guest list should be provided at the time of redemption. Package suitable for up to 10 guests lodged at the hotel. Fees for all services will be charged for each additional guest. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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