University Inn of Carbondale

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Individually furnished, desk, laptop workspace, blackout drapes
Individually furnished, desk, laptop workspace, blackout drapes
Individually furnished, desk, laptop workspace, blackout drapes
Individually furnished, desk, laptop workspace, blackout drapes

Overview of University Inn of Carbondale

University Inn of Carbondale

2.5 star property
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Business services
Map
2400 W Main St, Carbondale, IL, 62901

Explore the area

  • AirportMarion, IL (MWA-Williamson County Regional)22 min drive
  • Popular LocationGiant City State Park24 min drive
  • Popular LocationLake of Egypt36 min drive
  • Popular LocationRend Lake56 min drive

Choose dates to view prices

About this area

Carbondale

University Inn of Carbondale is located in Carbondale. The area's natural beauty can be seen at Shawnee National Forest and Giant City State Park, while African American Museum of Southern Illinois and General John A. Logan Museum are cultural highlights.

What's nearby

  • SIH Medical Group - 5 min drive
  • Memorial Hospital of Carbondale - 5 min drive
  • Giant City State Park - 24 min drive
  • Lake of Egypt - 36 min drive
  • Rend Lake - 56 min drive

Getting around

  • Carbondale Station - 5 min drive
  • Marion, IL (MWA-Williamson County Regional) - 22 min drive

Restaurants

  • Larry's House of Cakes - 12 min walk
  • Mary Lou's Grill - 4 min drive
  • Thai Taste - 5 min drive
  • Quatro's - 5 min drive
  • Global Gourmet - 5 min drive

About this property

University Inn of Carbondale

Hotel in Carbondale with free breakfast and coffee shop/café
This smoke-free hotel features a coffee shop/café, coffee/tea in a common area, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available once per stay.
University Inn of Carbondale offers 57 air-conditioned accommodations with blackout drapes/curtains. These individually furnished accommodations include desks. 42-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • 1 coffee shop/café
  • Coffee/tea in common area(s)

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch Smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 11 out of 29 reviews
5 - Excellent 38%
Rating 4 - Good. 2 out of 29 reviews
4 - Good 7%
Rating 3 - Okay. 4 out of 29 reviews
3 - Okay 14%
Rating 2 - Poor. 5 out of 29 reviews
2 - Poor 17%
Rating 1 - Terrible. 7 out of 29 reviews
1 - Terrible 24%

3.2/5

Cleanliness

3.6/5

Staff & service

1.9/5

Amenities

3.2/5

Property conditions & facilities

3.6/5

Eco-friendliness

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs in pullout couch/bed. There was pants bra panties left in bed from visitor 😳 😳
Stayed 2 nights in Jun 2022

2/5 Poor

Traveled with family and small children
Disliked: Property conditions & facilities
Staff was friendly at check-in amd our room as ok. Needed towels as there wer only two and there were four of us and we were told they had to wash more first, also told we could us side door entry, not sure what happened in the hotel wing off the side entry but emergency tape everywhere, window boarded up and a mattress that we have no idea what happend leaning on the wall outside the entry.
Stayed 1 night in Jun 2022

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was advertise as non-smoking facility, but rooms smelled of smoke. One room so bad, had to move to another room. Things in disrepair. Lock on the door disn't work. Chain on door missing. No way to secure room when in it other than basic lock. Refrigerator broken. Fan on air conditioner had bad bearings and roared. Knob on shower fell off when went to adjust temperature. Breakfast was extremely minimal. What we did like was the staff were very friendly and tried their best to accomdate. Just too many things wrong for them to cope with on a holiday weekend.
Stayed 2 nights in May 2022

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Was cheaply priced...and I was only there to move my kid back from college. Staff was friendly, but the room had a really strange odor, the cheap laminate adhesive floors were filthy and coming up. The room furniture served it's purpose, but was pretty worn and outdated. The tub had clearly not been cleaned in a while and the bath towels smelled weird. Not sure if I would stay there again...
Stayed 2 nights in May 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Being renovated, but should really do that before trying to open. No signs, dirty, no WiFi, staff just sitting around in the lobby talking and coughing. We found dirty rags in our room and the door only locks when you deadbolt it from the inside. Some kind of sticky residue on the floor. Very sketchy area too. Dim lighting in the hallway. Curtains don’t close all the way. Another family took one look at their room and stayed somewhere else.
Stayed 1 night in May 2022

3/5 Okay

Business traveler, Traveled with partner
Disliked: Amenities
I understand that this old hotel was recently renovated after being empty for years. The new staff are very friendly, but don't yet have enough training. We got in at 7PM and the rooms weren't yet cleaned, so they had to go clean ours while we waited. The hallway had packages of sheets and piles of bedding by the doors. When we got to our room 15 minutes later, they had forgotten to replace (add?) a desk chair for the desk. I went down and asked if there was supposed to be one, and they said they'd bring one (they were currently busy). Maybe 20 minutes later I went down to ask again, and the staff were all sitting and chatting with each other in the lobby and had forgotten about the chair. The one she brought was too low for the desk provided, which she apologized for, but we used it anyway. After that we noticed that they had also forgotten to replace the cups or coffee pods, but since I'd already bugged them before, and it was late, I didn't bother them again. The owners need to provide more up to date places for electronics to plug in, like USB ports and outlets at the desk and beside the beds. It wouldn't hurt to put in some phone charging stations too. The price was cheap though, so I guess we got what we paid for.
Stayed 1 night in Apr 2022

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room I booked was not available This property is under renovation and is messy in the hallways with rooms. Room smelled of old cigarette smoke
Stayed 1 night in Apr 2022

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. Thank you! Will recommend to my colleagues!
Stayed 1 night in Apr 2022

1/5 Terrible

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Possibly the worst hotel I've ever stayed at. It took over 1 hour to check-in at 11pm and then I was issued a room with one king bed when I needed two beds. The place is extremely dirty. There's an abandoned building next door with no doors and broken windows and plenty of rift raft. I had a boat and had to park in the back lot that was filled with nails, screws, and glass, and not many power options. I will NEVER stay there again.
Stayed 1 night in Apr 2022