Cenote Zapote Tours

-It is not a tourist resort. Its a local resort -Wouldn’t visit again First and foremost, you wont feel you are in a cancun resort like Hilton or paradise etc. it’s a local pool park. Food: Buffet food is below low. Low selection and mostly not appealing nor appetizing. 1 out of 5 Asian and italian restaurants are 4 out of 5. Food tasty and good. American restaurant is below low. Food so blend! You have to pay for one of the restaurants. Room service is EXTRA CHARGE. Funny fact: NO ICE CREAM IN THE WHOLE RESORT LOL. Alcohol: All alcohol drinks don’t taste good. Place is good from inside but so old and outdated from outside. Room: Good except the shower that is very old and rusty! Beds are not so clean. Even after they come to clean it up. Over all i wont be coming back to this resort or even recommend it to friends and family.

Overall, we had a good stay at Hotel Kanan, and our room was absolutely amazing. However, the hotel itself felt a bit neglected and could definitely use some maintenance and extra attention. I understand that tourism may be slower right now, but I actually think this is the perfect opportunity to take care of the property and make improvements. One of our biggest disappointments was the beach. I completely understand that sargassum is a natural issue and difficult to control. However, there is a difference between dealing with seaweed and simply not maintaining the beach. We noticed trash sitting in the same spots for several days, and while neighboring hotels were actively cleaning up the seaweed and keeping their beaches tidy, here it seemed to be simply ignored or worked around. Breakfast was another disappointment. The options were underwhelming, and the food was quite bland and lacked flavor. It's a shame because the hotel has so much potential, and our room was truly wonderful. With better maintenance, more attention to cleanliness, and improvements to the breakfast, this could be a fantastic place to stay.