City Island Castle Hotels

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

I'm a regular at Pod 39 when I come to NYC by myself. It's very minimalist and if I was planning to spend more time in my room, I'd go elsewhere, but exactly what I need when I'm in the city to see shows and check out some exhibitions. Always clean and my room is always ready when I arrive (which has not been my experience at other NYC hotels).

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

Amazing

Nice bakery for breakfast.

Great location and facility

Very centrally located. Amazing staff and clean. My go to place for New York

The front desk staff were incredibly friendly and welcoming. They greeted us with a smile every time we came and went. They were always happy to answer our questions and explain things with kindness and a smile. The room was clean, spacious, and perfect for two people. The bathroom was also very clean and a good size. The hotel was quiet and in a great location. We really enjoyed our stay and would definitely love to come back again!

Self contained apartment in easy access location, great for us. We had a better time because of this accomodation.

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.

Perfect. Hotel in New York and they also hold your bag for you. After you check out, I love that

Wonderful location, staff, in-lobby food and coffee. Rooms are always clean and here’s my hot tip: try to reserve a room with a patio

This is a well maintained property in a safe walkable part of Midtown East. I would def stay here again (I'm tri-state and travel to the city often). One note for non-tech folks, there are no room keys, it's all done on your phone through an app. I've stay at hotels where this was an option, but for this hotel it is the only option. This does allow you to set everything up before arrival (maybe after you have stayed a few times), having said that there was a staff member there to help me through...

Great location would stay there again.

Perfect location, easy check in and out, clean rooms.

Clean and great staff

We received a warm welcome upon arrival and were checked in quickly. The rooms, though small, are smartly designed. Bulky luggage can be stowed on the roll-out shelf under the bed, and the bedside table has a slide-out shelf to accommodate your laptop. Even though you're in midtown, the hotel's updated windows help block annoying street noise. The funky design elements are amusing, and the overall cleanliness of this hotel is the cherry on top.

The facilities were beautiful, but I did not realize and was not notified that the hold on my card would be for a $43 daily resort fee and the benefits of that resort fee until the day I left. When my card was captured, I was told they would put a $300 fee for incidentals. No mention of the resort fee. So beware of this when you book this resort.

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.