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Overview of Hotel Hacienda Cantalagua Golf

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Featured Image
Indoor pool
Indoor pool
Indoor pool
Balcony

Hotel Hacienda Cantalagua Golf

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationTepetongo Water Park11 min walk
    Popular LocationJuarez Theater35 min drive
    Popular LocationPresidencia Municipal de El Oro de Hidalgo36 min drive

Choose dates to view prices

Suite (Master)

4.6/5 guest room rating
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite (Non Refundable)

4.6/5 guest room rating
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

4.8/5 guest room rating
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Suite

4.2/5 guest room rating
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

About this area

Contepec

Located in Contepec, Hotel Hacienda Cantalagua Golf is in the suburbs and on a lake. Tepetongo Water Park is a local attraction and the area's natural beauty can be seen at Monarch Butterfly Biosphere Reserve and Rayón National Park. Discover the area's water adventures with kayaking and fishing nearby, or enjoy the great outdoors with hiking/biking trails.
Popular Location

What's nearby

  • Tepetongo Water Park - 11 min walk
  • Dos Estrella Mine - 24 min drive
  • López Rayon Brothers Museum - 24 min drive
  • Juarez Theater - 35 min drive
  • Presidencia Municipal de El Oro de Hidalgo - 36 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 73 min drive

Restaurants

  • La Cava — 1 min walk
  • Cafeteria — 1 min walk

About this property

Hotel Hacienda Cantalagua Golf

Family-friendly hotel with 2 restaurants and marina
Along with 2 restaurants, this hotel has a marina and a full-service spa. A manager's reception is free. Other amenities include a water park (surcharge), an indoor pool, and a bar/lounge. All 125 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, guests will find plasma TVs with cable channels, and other amenities include balconies or patios and rainfall showerheads.
Hotel Hacienda Cantalagua Golf offers 125 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch plasma televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Contepec hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, a water park (surcharge), and an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hacienda Cantalagua. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MXN 150 per night)

Parking and transportation

  • Self parking on site (MXN 75.00 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:30 AM
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 18 holes of golf
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Horse riding/rentals
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Shopping
  • Volleyball
  • Water park access (surcharge)

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessions with a pro
  • Golf privileges (optional)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference center

Outdoors

  • Garden
  • Marina onsite

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 19 2021 to February 28 2021 (dates subject to change):
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MXN 950 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 100.00 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Sporting facilities or equipment
  • Bicycle storage

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: MXN 150 per night (rates may vary)
  • Self parking fee: MXN 75.00 per night
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: MXN 950 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa

Property is also known as

Cantalagua
Hacienda Cantalagua
Hacienda Cantalagua Contepec
Hacienda Cantalagua Resort
Hacienda Cantalagua Resort Contepec
Hacienda Cantalagua Mexico/Contepec, Michoacan
Hotel Hacienda Cantalagua Golf Contepec
Hotel Hacienda Cantalagua Golf
Hacienda Cantalagua Golf Contepec
Hacienda Cantalagua Golf
Hacienda Cantalagua Contepec
Hotel Hacienda Cantalagua Golf Hotel
Hotel Hacienda Cantalagua Golf Contepec
Hotel Hacienda Cantalagua Golf Hotel Contepec

Frequently asked questions

Can I cancel my reservation for free at Hotel Hacienda Cantalagua Golf and receive a full refund?
Yes, Hotel Hacienda Cantalagua Golf offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Hacienda Cantalagua Golf cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Hacienda Cantalagua Golf have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM–6:00 PM.
Is Hotel Hacienda Cantalagua Golf pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Hacienda Cantalagua Golf?
Self parking is available for MXN 75.00 per night.
What time is check-in at Hotel Hacienda Cantalagua Golf?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Hacienda Cantalagua Golf?
Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).
Does Hotel Hacienda Cantalagua Golf provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Hacienda Cantalagua Golf located?
This family-friendly Contepec hotel is located on a lake, 0.6 mi (0.9 km) from Tepetongo Water Park, and within 12 mi (20 km) of López Rayon Brothers Museum and Sanctuary of Carmen. Dos Estrella Mine and Monarch Butterfly Biosphere Reserve are also within 12 mi (20 km).

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 159 out of 344 reviews
5 - Excellent 46%
Rating 4 - Good. 124 out of 344 reviews
4 - Good 36%
Rating 3 - Okay. 41 out of 344 reviews
3 - Okay 12%
Rating 2 - Poor. 11 out of 344 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 344 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An additional not disclosed "resort fee" and "parking " was charged upon checking out.
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it all , amazing place for family and kids Food is good , weather , amenities Plus the water park and the farm and the zoo
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service, very comfortable rooms and good value-cost
Stayed 1 night in Feb 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Stay
Beautiful place to stay! Pool is solar so it was warm. Only bad experience was when we asked for our vehicle there were two young workers driving it super fast and laughing when they approached us. They certainly were nervous that we caught then driving this way.
Stayed 1 night in Dec 2019

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property and history is beautiful. The staff is courteous and the rooms clean. It is located pretty much in the middle of nowhere. It is gated and probably about 200 acres. I do not like feeling nickel and dimes with add on fees once on a property. There is a resort fee and even though there are no other options for parking other than on the large property, they charged a parking fee. I’d rather they just increased the price of the room accordingly.
Stayed 1 night in Jul 2019

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