Best Resorts in Cross Village

"Great hotel"

"What we can only assume to most likely have been dried up bodily fluid on the sheets in the first room, completely ruined any chance of us getting a good night's sleep, and turned into a full blown nightmare when, after complaining to the clerk (Heather), we were transferred to a far worse room, with pee all over the toilet, body fluids on both chairs, and a gigantic, gaping hole in our blanket. I complained again, to which she called me a liar, and told me that my options were to either take the room or cancel my reservation, which would have left us out on the streets at 11pm in a strange place, with nowhere else to go. Absolutely the single worst hotel experience either me or my wife have ever had in our combined 92 years on Earth. My wife has been battling stage 4 cancer for the last 12 years. She is undergoing intense chemo and radiation treatment, and has a very compromised immune system. Putting her in an unsanitary, literal biohazard of a room like that is literally putting her life in danger. And they did that to us twice in the same night. If you ever have the opportunity to stay at this establishment.........JUST DON'T."

"Friendly staff clean room need routine maintenance knobs need tighting. Bathroom P trap needs removed and cleaned "

"Breakfast is awesome and the room was really clean"

"The staff was very welcoming and the room was clean. Unfortunately the pool was a bit too cold. Breakfast was good considering we stayed in the off season, but I wish there had been more choices. "

"Always a Great Stay...Clean and Comfortable rooms and Very Friendly Staff!!"

"Very nice place . Good free breakfast. Would definitely stay here again."

"Perfect "

"The waterpark area smells horrible!!! There was a pungent smell of mold leading up to the waterpark. The bottom of the wall behind the siding by the hot tub was exposed showing lots of green and black mold. On top of that I busted my ankle on a piece broken hanging from under a bed and when I told them and showed them pictures they didn't care at all or even address it. My coffee maker had so much caked up dirt inside of it they had to bring me a new one. There were pretzels on the floor out in the open as if the room hadn't been properly cleaned with sticky stains on the floor. "