Savoie Hotels & Resorts

In general it was OK, the only part that I did not like was the pool and the fact that the fridge was not properly connected in the room. For the pool, there were no "changing rooms" available, so we needed to change directly in the room and then going in towels with shoes (because none of us had sandals) down to the pool. Did not like this experience at ALL. The rest was fine.

Lovely hotel, very comfortable room and good food.

fantastic space, however very little interaction with staff and when we did it was difficult. I will be returning if you want a place to be independent and wake up looking at the mountain this is for you. One area of improvement would be ventilation in the bathroom.

I thought these apartments were really good value for money. Although you wouldn't call them luxurious they were perfect for a family of 4 on a budget, warm and well equipped. Being close to a nursery slope, and one of the main Gondola lifts the apartments are perfectly placed, with the ability to ski straight to and from the front door! The shops are a 5 minute walk away at the most, bars and restaurants are practically on the doorstep. I would recommend these apartments to anyone who wants a ski holiday without breaking the bank!

The best thing about this hotel is location. Nicest village in Les Arcs, ski-in, ski-out. Not very crowded at the lifts because the village is not that big. Staff is very nice. The hotel is made of several buildings. Depending on where your room is you might have access to hotel amenities such as indoor swimming pool, or might not. When we booked a room in this hotel we specifically were looking for indoor pool. We got a room in the building that had no access to indoor pool. The pool was in the other building and we were not allowed to go there. We had 3 bedroom apartment booked for 7 people (it had maximum occupancy of 8). When we arrived it was set up for 6 people: 6 towels, 6 bathrobes, etc. But the staff quickly brought everything we needed. Also, we had two bathrooms, but only one hairdryer, which was not enough for 7 people. We got another one from the front desk, but they charged us a deposit for it (which they returned when we returned the hairdryer, but it just felt strange that the 5 star hotel would not have hairdryer in the bathroom). Rooms were small, but efficient. Living room seemed to be the same size independent of the apartment size, i.e. very small. The view was beautiful, and probably compensated for other deficiencies. The village has supermarket and a really nice bakery, all within 3 minute walk. Very convenient. Ski rental place was also very friendly and efficient. Overall very good experience, except for not getting indoor swimming pool.

Loved the attentiveness of the staff to help. First skiing trip on my own so needed the crutch and they didn't falter under the weight. Really helped me sort out transport and point me in the right direction for what I needed. Laura on reception was a beacon for that service.