“Well I sent this in a email but nobody got back with me.
Hello Hawks Cay,
I’m reaching out regarding our recent stay. I’m really sorry to have to send an email like this, but unfortunately, we did not enjoy our stay the way we had hoped, and I wanted to contact you directly before leaving any type of public review.
There were several issues during our stay that made the experience disappointing. The Wi-Fi was not working, and although we contacted someone and were told someone would come to……
“The beach isn't great, and there was a bad odor due to the sargassum. Otherwise, everything was fine. The hotel staff provides good service overall, and the cleanliness of the rooms and common areas is also good. I recommend the place; it is very welcoming, and the adults-only area is incredibly peaceful if you are looking to relax.”