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"Terrific stay!"

"Internet was good. Staff was helpful. Shuttle to cruiseport was very handy."

"My first stay at this hotel was excellent, which is why I decided to return; however, nothing was the same this time around. The rooms suffered from a lack of maintenance and cleanliness. Customer service had declined somewhat, and there were far too few elevators for the resort's capacity."

"Great location and overall nice for very fair price."

"Overall an excellent experience with a few notes: - WiFi was poor and made work impossible at times and affected TV channels in room - 20% gratuity included in everything everywhere at the property. Made prices pretty steep across the board - $50 resort fee - check when you book if that’s included or not. -staff very friendly and helpful so the guaranteed tip didn’t seem to cause any reduced service level overall I recommend this property for families with kids "

"The rooms are small and outdated, staff was average. We arrived late around 1:30 am. The keys werent working called front desk, security took over 25 minutes to come help. We were exhausted and the kids also. They do come to take the garbage but they dont change the sheets. The pool was cleaned and they had towels. For the location i will say this place is below the standard of what you want in orlando. "

"The check in experience was terrible, we never got a phone call, we went back at 4pm and waited in line for a half and hour to be told that our just became available at that moment. The beach loungers are not complimentary like they advertised. Little things like checking out via the TV which they advertise as an easy option was not avaliable. When I asked the front desk why she said some rooms just don't. Staff was less than helpful or courteous. The only person we liked was the bartender at the lounge bar on Sat evening in the hotel lobby, she was wonderful. And the view from our room was beautiful, but we paid a pretty price for it. "

"Room and bed were perfect. Full breakfast was nice and complete. I was able to check in early thanks to staff. Location is excellent and convenient for airport access or MetroRail/TriRail connections."

"We would stay here again !!! Clean , spacious, all stuff are helpful And Laundry machine was in the room! "