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"It was great..."

"Our room was very comfortable, the view was excellent off the balcony of the beach and ocean. our floors icemaker did not work for the duration of our stay five days, not even a sign out of order. Our batteries became low in our thermostat so I went to the front desk to pick up some batteries and they told me somebody would bring them up , two days later no batteries. Another odd thing was our room Telephone did not work however after three days, it suddenly worked again not sure if it was a line thing or the phone itself. Overall, the stay was nice. The pool area was nice, both pools. "

"The staff allowed me to check in very early since we just arrived from a Disney Cruise from the east coast. They also allowed a late check out due to an illness from a family member at another Hotel. Clean rooms and plenty to do here!"

"Great room, large beds, yummy breakfast, lots to do on the property. "

"Great stay in Miami! Highly recommend"

"I just found it very rude that the hallways smelled like dirty wet carpet. Please do better, other than that. I loved the hotel and my room. "

"Beautiful view of the beach from our room patio while enjoying the fresh breezy air and sunshine. So relaxing. "

"We had stay at this property last year and loved it, so we decieded to stay again this year. This year was definitely different. The first night, the low battery alarm went of at 5am. I had to call for the AC not waorking a coupel of times. The wifi was not working at all. And one morning when we were going to sleep in a bit, housekeeping came knocking and opened the door while were we sleeping. Mind you the "do not disturb " was on the door. I texted the facilty and never heard anything back. We were definitely disappointed beause we had such a great experience last year. I will not be staying there again."

"Universal Cabana Bay Resort…Rooms aren’t cleaned often and we stayed 6 days. Property food is very limited so please DoorDash your food. Keys to open the gates out towards the pool rarely work. Everything is expensive expensive so walk with money😊🙏. Beautiful property, lazy river and two pools were fun. Buses to the park run often which is a plus. City walk is a must!!!! We had fun and will return but to a different resort "