Freeport Chalets

"A/C perfect, clean room"

"Everyone at the property was very friendly. They seemed to be in the middle of a refresh so things were a bit out of sorts. The hot tub wasn't working properly & there was signs of construction on most floors. Thankfully the property was quiet at night."

"What a great place to stay. The staff is wonderful. The building is very cleanly. The pool and hot tub were warm and towels were full. It was a very pleasant place to stay. Highly recommend! "

"All was good as expected at Drury."

"Airport shuttle was on time!!!"

"This is one of our favorite places to stay and we were so pleased with everything once again! We were comfortable, relaxed and welcomed like we were best friends!"

"The staff couldn’t seem to be bothered. The pool was out for weeks and a busload of kids were checking in. No one was told that the pool was out prior to booking the rooms. The breakfast spread was gone by 9 although they didn’t end breakfast until 10. The hotel was full of kids who didn’t get anything. I went to the front desk, she told me to find the breakfast person who was no where to be found. I had to go into a back room to find the staff member on her phone. I said the coffee and creamer was out as well as the food. She said that breakfast stuff takes to long to cook so there wouldn’t be any more food placed out there. I said you have a room full of teenagers waiting for breakfast, she shrugged her shoulders. I wasn’t even with the kids. Poor management. I wouldn’t go back when there are many other "

"Items in the room were damaged and very worn. we paid extra for a pool side room. I didn't know the pool was used for kids parties. The screaming didn't stop. The pool doesn't close until 10 pm. The smell of chlorine was overwhelming. The food at the restaurant was terrible, the service was great. The final straw was the adjoining room fight and someone threatening to stab another person. We left and went to another hotel. There were no other rooms to move to. The hotel did not refund and the additional insurance I paid for wouldn't refund due to my "high standards""

"The room was nice it was very clean staff was helpful we got in late so we didn't get to enjoy many of the amenities but the beds were great which to us was the most important."