Gran Cenote Tours

Our anniversary celebration at Kanan Tulum was absolutely magical! The staff went way beyond to make it special, with lovely surprises in our beautifully designed room and an unforgettable dinner at the treetop Nest, surrounded by breathtaking views. The food was excellent, and the team was incredibly kind, attentive, and accommodating, taking the time to understand our preferences and personalize our dining experience. The unique treetop nests for relaxing and dining make this hotel truly one of a kind. Exceptional hospitality, beautiful surroundings, and wonderful memories. Thank you, Kanan, for making our stay so memorable!

Resort itself was clean and had friendly staff but lacked variety when it came to the food. The buffet was subpar and since there were only 3 restaurants on site, reservations were very hard to get, especially with a larger group. We found ourselves eating more at the sushi bar and grill by the pool. Don’t expect the refrigerator to be ice cold. Apparently, it only keeps beverages slightly above room temperature. I had to nurse my baby because there was no way I could pump and keep my milk in the fridge without it spoiling. Overall, the resort and experience was a 6/10. Great for a getaway but probably would choose a different resort if I went back to Mexico.