预订图卢姆酒店宾馆住宿限时优惠

“Breakfast was continental. Could order protein from the menu, which we did a couple times. We also had dinner one night and everyone’s meals were fantastic. An extra shout out of thanks to the front desk for assisting in finding us an “extra” private room to destress. And another shout out to all the staff, from security to cleaning. You made a beautiful stay spectacular. THANKS”

“The house and cenote is beautiful.”

“The pictures were taken a longtime ago. Kitchen was barely stocked with really low quality silverware and we had to keep washing because there were very few glasses. No TV in bedroom and not enough hot water to take a shower longer than 5 minutes”

“Great accommodations! Very relaxing! ”

“This was excellent value for Tulum. It’s listed as 5-star on Expedia, but I’d say it’s a very good 4-star stay and I would definitely rebook next time I’m in Tulum. Arrival was easy – an InDrive from the main strip cost around 100 MXN. The road in is a little rocky, but manageable. Check-in was quick with a coded entry system, though I was still personally greeted on arrival, which was a lovely touch. The room was spacious, clean and well equipped. The bed was exceptionally comfortable and I……

“Un hotel chiquito y silencioso, la alberca del cuarto está helada, lo cual es una pena porque no se puede usar., Pero la del penthouse esta muy bien. La limpieza podría mejorar. El personal muy amable . Muy bien ubicado.”

“Una casa espectacular y una atención hacia el huésped insuperable ”

“Casa Zaba was amazing! We will definitely return for the seclusion & beautiful home. We took referrals from the management for a private Chef (Pablo) and massages in home (Clara). We enjoyed each meal curated and presented on the porch table; fresh & amazing! You could hear the waves while getting the best massage you’ve ever had. Both referrals were absolutely outstanding. The management host was extremely communicative & responsive. The daily staff who live on the property were so sweet and……

“Acter waiting an hour to check in, they took us to a dirty room. Then we were told it was 150 to park, then when we went to park, it changed to 175. The staff refused to help. After leaving because we had no other option with the car and our stuff, we tried to have expida contact them, the emailed and called with no response for a partial refund. Save your money and avoid. Worst experience we have ever had. ”

“the ocean was visible from our room, however the beach was covered in sea weed wich i understand is normal but nothing was done to clean the beach. we enjoyed our pool very much !! the water in the pool became visible dirty after a few days , the same thing happened to the main pool and nothing was being done about it. i think housekeeping needs to step it up.”

“Highly recommend the place! Spacious, clean place, everything is comfortable, the staff is lovely. Great for families.”

“Upon arrival, all of the stuff was super sweet. I was traveling solo and since I already had a bad experience with the prior to hotel services, it was refreshing to receive service like Astral. Staff ALWAYS checked up on me to see if I needed anything from food to cleaning to small chats. Everyone was super kind. The room was clean, and there was hot water, the views from the bubble were incredible at night except maybe they could be power washed just a little to clean the debris from the trees……

“Location is amazing. So nice to be a few steps from Jungle Cafe! Pool and beach have great set ups. Staff was friendly and room was clean. Kitchen had cooking necessities. Only complaints (and hate to complain about paradise, but if this means a lot to you) was that sick sick? What’s going on? Yeah does anyone at home now? OK you can either use your phone or my phone to call her yeah, that’s fine. Let me just take your.”