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Emporio Ixtapa

Photo gallery for Emporio Ixtapa

Front of property
Private beach, sun loungers
Front of property
Mountain view
2 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Emporio Ixtapa

Emporio Ixtapa

3.5 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • On private beach
  • Pool
  • Hot Tub
  • All inclusive
  • Spa
  • Parking included
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880

Explore the area

  • Popular LocationEl Palmar Beach7 min walk
  • Popular LocationDelfiniti9 min walk
  • Popular LocationMarina Ixtapa18 min walk
  • AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)25 min drive

Room options

About this area


Located in Ixtapa, Emporio Ixtapa is in the city center and on a private beach. While the natural beauty of El Palmar Beach and Ixtapa Island can be enjoyed by anyone, those looking for an activity can check out Marina Ixtapa. Linda Beach and Zihuatanejo Bay are two other places to visit that come recommended. With water skiing and sailing nearby, you'll find plenty of adventures in the water. Guests appreciate the resort's central location.

What's nearby

  • Magic World Aquapark - 7 min walk
  • Magic World Aquatic Park - 7 min walk
  • El Palmar Beach - 7 min walk
  • Delfiniti - 9 min walk
  • Marina Ixtapa - 18 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 25 min drive


  • Sr. Taco Grill - 3 min walk
  • Tacos el mentiritas - 3 min walk
  • Casa Morelos - 3 min walk
  • Ruben's Hamburgers - 2 min walk
  • La Terraza - 4 min walk

About this property

Emporio Ixtapa

3.5-star resort in the city center
Located close to El Palmar Beach and Marina Ixtapa, Emporio Ixtapa provides a swim-up bar, a poolside bar, and shopping on site. This resort is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. Indulge in a manicure/pedicure, a massage, and reflexology at the onsite spa. Enjoy international cuisine and brunch at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and an elevator
  • Free newspapers, a gift shop, and multilingual staff
  • Guest reviews speak highly of the WiFi
Room features
All 219 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Emporio Ixtapa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: MXN 300 for adults and MXN 140 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli


  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business center
  • Meeting room


  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Handrails in hallways
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk


  • Banquet hall
  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Free crib


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only


  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service


  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties



Check-in from 3 PM - midnight


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 140 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa

Frequently asked questions

Does Emporio Ixtapa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Emporio Ixtapa?

As of May 31, 2023, prices found for a 1-night stay for 2 adults at Emporio Ixtapa on Jun 1, 2023 start from $75.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emporio Ixtapa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Emporio Ixtapa?

Self parking and valet parking are free at this property.

What time is check-in at Emporio Ixtapa?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at Emporio Ixtapa?

Check-out is at noon.

Are there all-inclusive benefits at Emporio Ixtapa?

Some rate plans available at this property are all-inclusive.

Where is Emporio Ixtapa located?

Located in Ixtapa, this beachfront resort is in the city center and within 1 mi (2 km) of El Palmar Beach and Marina Ixtapa. Ixtapa Island and Linda Beach are also within 6 mi (10 km).




Rating 10 - Excellent. 334 out of 1000 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 391 out of 1000 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 161 out of 1000 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 66 out of 1000 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 48 out of 1000 reviews" "
" "2 - Terrible 5%




Staff & service




Property conditions & facilities




8/10 Good


Traveled with family and small children
Liked: Staff & service
The hotel needs a facelift. We stayed there in 2020 and was under construction, was thinking that it would be nicer but I really didn't see an improvement to the hotel. The kiddy pool was open this time around, however they didn't have a kids club like other resorts do.
Stayed 5 nights in Apr 2023

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. We stayed in a great spacious Junior suite. Centrally located for easy shopping and alternate dining options. There were plenty of chaise lounge chairs on the beach and this beach area now features shade from umbrellas and tarp coverings to protect from the hot afternoon sun. Dinner events of the Noche Mexicana and the Parrillada Night were superb with plenty of tasty choices in a fabulous outdoor setting overlooking the beach. Reception area could benefit from more staff as they seem overworked but they were always friendly and efficient.
Stayed 7 nights in Apr 2023

10/10 Excellent


Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place more of a family atmosphere and very convenient to walk to restaurants and shopping.
Stayed 7 nights in Mar 2023

10/10 Excellent


Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2023

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, friendly and helpful. Facility was clean and keep up well.
Stayed 14 nights in Mar 2023

8/10 Good


Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location within walking distance to some great restaurants. Nice to see so many Mexican families staying at Emporio. Only suggestion is to provide some “real” coffee at the little shop in the hotel - it’s now the same drip coffee served at breakfast even though it’s called Americano….
Stayed 14 nights in Feb 2023

4/10 Poor

Jeff S

Traveled with family
Disliked: Amenities
Loud, seemed to be overbooked, little room at the pool, no Pallas on the beach and nowhere to escape the loud music.
Stayed 20 nights in Feb 2023

10/10 Excellent


Stayed 14 nights in Feb 2023

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, the price is reasonable, and the staff are all so friendly and accommodating!
Stayed 15 nights in Feb 2023

6/10 Okay

Troy A

Traveled with family
Liked: Staff & service
The location is excellent (probably the top plus for Emporio). Mattresses are great. Staff is responsive & polite. We did all inclusive & the food overall was good. The Italian restaurant was great. Activity department is a negative, no involvement & music very very loud at the pool. Personally I would like to see no day passes because it certainly crowds the pool. The day passes for anyone to come for the day is definite negative
Stayed 7 nights in Feb 2023