“Complete incompetence by front staff and manager on Sunday It took 1 1/2 hours to get our car from valet. There was horrible communication. The free breakfast is inedible.”
“Elegant, classy, comfortable, and well located are apt descriptions of Auberge du Vieux-Port. The staff, from the front desk to housekeeping were most helpful on every request. We would love to stay again.”
“Being the first time to visit Montreal, Hotel William Gray definitely impressed me, for both its location and staffs.
It is located inside the old Montreal area, that means you are easily to enjoy the day and night scene of the area. You may choose any restaurant (in which there are a lot of restaurants to choose) you like and return to the hotel within 5 minutes walk. Besides, the hotel is just 10 minutes walk to the metro station, it is easy for tourists to sightsee around the city. For the……
“Staff was friendly and helpful. Our room was small but elegantly appointed. The hotel had the feeling of being well managed and very well maintained. We were a little negative about our housekeepers efforts on our second day. She was perfect after our first night, but left many things unattended the next day … did not replace towels, removed bath mat without replacement, did not leave toilet tissue which was nearly empty, did not remove trash, etc.”