Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: USD 50 per accommodation, per stay
Management fee: USD 5 per accommodation, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
Frequently asked questions
Is Coco Rio Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Coco Rio Hotel?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Coco Rio Hotel on Jun 20, 2026 start from $31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Coco Rio Hotel?
Check-in begins at 3:00 PM.
What time is check-out at Coco Rio Hotel?
Check-out is at noon.
Where is Coco Rio Hotel located?
Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within 5 minutes.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 22 out of 28 reviews
10 - Excellent
22
Rating 8 - Good. 3 out of 28 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 28 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 28 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 28 reviews
2 - Terrible
2
Reviews
Verified
10/10 Excellent
Charles
Feb 3, 2026
Liked: Cleanliness, amenities
Room clean and quiet. Hotel in an excellent location a very short distance from long pedestrian walkway with great restaurants and stores. Also not that far from beaches.
Coco Rio Hotel is very charming and is in a great location. The rooms are nice and clean. The outdoor atrium area in the middle is very calming and pleasant. The staff members were excellent as well. I will definitely stay again!
I had a wonderful stay at Coco Rio Hotel! The concierge staff, especially the two ladies at the front desk, were incredibly helpful, accommodating, and genuinely sweet. We checked in on the 21st, and although we weren’t happy with our initial room, they promptly offered us two other options-truly receptive to guests’ needs.
Room cleaning services are available on request, so if you hang up the “Do Not Disturb” card, the staff will happily attend to your room. I really appreciated the secure, safe, and cozy atmosphere of this boutique hotel. The room amenities are very good and reflect the price charged.
Overall, my experience was excellent. My only suggestion would be to upgrade the pillows. Not everyone is comfortable with flat pillows, and the current ones feel like simple cotton padding covered with a pillowcase. Fluffier pillows would make an already great stay even better.
Highly recommend for a safe, friendly, and quality stay!
Rooms were spacious and clean. The courtyard style was interestingly laid out.
We arrived at 2:45 pm and were made to wait until ‘official’ check in time at 3pm which I thought was a bit petty.
For the price we paid I would stay again.
Karen
Stayed 2 nights in Feb 2025
Verified
6/10 Okay
Magnus
Feb 6, 2025
Liked: Cleanliness, staff & service
The property is nice, but has no elevator.. I had a nice room but on the 3rd floor.. that meant 40 ( fourth) steps up and down each time I went to my room Also the hotel is quite far from the main beach ..
El hotel es pequeño y económico sin embargo todo estaba muy limpio y en buen estado. La atención del personal fue buena y está en muy buena zona ya que hay muchos negocios alrededor caminando. Sin duda volveríamos.
El hotel está bonito, la limpieza es lo mejor y su ubicación, queda muy cerca de la 5 ta avenida. El
Único inconveniente es que no tiene estacionamiento, auque se puede dejar el carro en la
Calle. Pero en general si me gustó y me
Parece un buen hotel
Muy Recomendable, no está lejos de la terminal de autobuses alterna. Muy tranquila y las amenidades muy bien, funciona excelente el aire acondicionado y la a de colchón duro