蓬塔卡纳蓬塔布兰卡高尔夫球场附近酒店

“Beautiful property, and host really cared about hosting, worth the money ”

“Estalin was great and made sure our stay was comfortable and great.”

“Very good ”

“ Quiet place. But the owner need to take care of this property. Very bad conditions ”

“The resort has a nice atmosphere but unfortunately the rooms were crawling with cockroaches. We booked the family swim up suite and was given a room in the first floor. We took advantage of the pool but I noticed the pool didn’t smell like chlorine so I was a bit worried about the cleanliness of it. I later noticed after leaving a cup near the pool area it stood there for 2 days untouched. On day 2 when I opened the refrigerator we found three roaches crawling around on the water bottles. Sure……

“Great”

“Good price,nice pool,but the rooms are really bad,smell bad broken bed dirty sheets.”

“Huge language barrier…no English at all…food was ok… Rooms are dated but the property is stunning If you are offered a butler, Juan Carlos was fantastic took care of all our dinner reservations and accommodations to a birthday was fantastic..”

“The owner asked for more in deposit than was in the deal with Hotels.com He also wanted me to pay extra for the electricity after I had stayed there for 2 nights ,not in the contract with Hotels.com I did not agreed with this and did not pay.”

“No one was willing to help.”

“The check in is a nightmare, no staff to guide in the location, to contact is only via WhatsApp and I found out bacause someone told me. We have to pay electricity and a deposit when al ready we in advance paid in full . The electricity was on when we could enter the apartment, 30 minutes later was shut down and by 7 pm came back. Very bad experience. Never more use this kind of concept, there is not value for the money paid. Is better to pay one hotel room with all amenities and solve the……

“There was a huge lack of communication on check in. No direction or assistance on getting to the room. Dinner reservations would not work properly on the royaltan app (once we were told how to even make reservations). A concierge assisted the first few days with reservations after seeking help but when I declined to do the promotional meeting they would no longer assist. Our room fan did not work and I made 5 different complaints and it was never fixed. It is advertised as adults only but only a……

“We are frequent flyers when it comes to All inclusive Hotels and adults only since we are empty nesters and prefer less childlike behavior (not that some adults don't act like children). We The staff are attentive and excellent. The property/rooms were not modern. The electricity in the room is kept on by motion detectors....so shortly after leaving, or going to sleep at night...most everything shuts down except the in room refrigerator we were told. (in room refrigerator never made the……

“Very nice people”

“Rafael and Vanessa were fantastic! Met all of our needs. The facilities and location were also great. All the members of staff were extremely friendly.”

“Resort itself was just okay, that would be the right word. The beach and the pool were super nice. Service wasn’t necessarily the best. Staff weren’t the most friendly and kind of rude as well unless you either spoke spanish or gave them tips, especially at the swim-up bar. Felix Ward was extremely rude. I had a leak in my room from the AC every single night it was on and called the desk at least 2 times every day and even went up to them complain about it and they said the same thing, “i’m so……

“Beautiful place to stay at”