Title: Grand Velas Riviera Maya - All Inclusive Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=2406344&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Velas Riviera Maya - All Inclusive Travelers relax in complimentary beach cabanas after active mornings of hiking or kayaking, with eight diverse restaurants just steps away for satisfying meals ## Photo gallery for Grand Velas Riviera Maya - All Inclusive ![3 outdoor pools, pool umbrellas, sun loungers - Grand Velas Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/d68ef925.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/5f4c3c5e-076e-42e3-a195-2a91adf60f80-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Lobby - Grand Velas Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/150fb91c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ambassador Pool Suite Ocean View | View from room - Grand Velas Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/1b4bafe6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment rooms, sauna, hot tub, steam room, body treatments - Grand Velas Riviera Maya - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/580c27f8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Velas Riviera Maya - All Inclusive sits near El Camaleón Mayakoba Golf Course. Guests unwind with hot stone treatments at SE Spa or play the nearby 18-hole course. The resort offers beachfront dining options, convenient swim-up bars, and oceanside yoga classes. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Breakfast included - All inclusive - Parking included - Free WiFi VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.com/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2406344&PinnedHotelID=2406344&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Nature View Suite - Zen Experience ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/eac2af96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nature View Suite - Zen Experience 8.8 Excellent 10 reviews ### Highlights Deck/patio Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding Pillow menu - Resort view - 1184 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Queen Beds ### View all photos for Nature View Suite with Pool - Zen Experience ![Nature View Suite with Pool - Zen Experience | Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/566c0e09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nature View Suite with Pool - Zen Experience 10.0 Exceptional 2 reviews ### Highlights Deck/patio Private plunge pool Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding - Lagoon view - 1184 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Queen Beds ### View all photos for Ambassador Suite Ocean View ![Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/be507f0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Suite Ocean View 10.0 Exceptional 2 reviews ### Highlights Deck/patio Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding Pillow menu - Ocean view - 1270 sq ft - Sleeps 4 - 1 King Bed OR 2 Queen Beds ### View all photos for Grand Class Pool Suite Ocean Front ![Grand Class Pool Suite Ocean Front | Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/aa639e8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Class Pool Suite Ocean Front 10.0 Exceptional 4 reviews ### Highlights Deck/patio Private plunge pool Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding - Ocean view - 1377 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Ambassador Pool Suite Ocean View ![Ambassador Pool Suite Ocean View | Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/e9813c27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Pool Suite Ocean View ### Highlights Deck/patio Private plunge pool Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding - Ocean view - 1270 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Zen Grand Two Bedroom Family Suite Nature View ![Zen Grand Two Bedroom Family Suite Nature View | Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/w3836h2556x4y4-76c3a1af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Zen Grand Two Bedroom Family Suite Nature View 10.0 Exceptional 1 review ### Highlights Deck/patio Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding Pillow menu - Resort view - 2368 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ### View all photos for Ambassador Two Bedrooms Family Suite Ocean View ![Ambassador Two Bedrooms Family Suite Ocean View | Premium bedding, down comforters, pillowtop beds, free minibar](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/0913261a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ambassador Two Bedrooms Family Suite Ocean View ### Highlights Deck/patio Private indoor hot tub Air conditioning Free cribs/infant beds Free minibar items HDTV Hypo-allergenic bedding Pillow menu - Ocean view - 2540 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Queen Beds ## You may also like Ad ![Fridge, microwave, stovetop, coffee/tea maker](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1780000/1773500/1773497/d13f1c32_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rosewood Mayakoba Playa del Carmen - Pool - Spa - Kids pool - Parking included 9.8 Exceptional 393 reviews $1,240 nightly $1,469 total Feb 23 - 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Pool - Pet friendly - Free WiFi - Air conditioning 8.6 Excellent 20 reviews $135 nightly $166 total Feb 25 - Feb 26 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=f30b6ed2-0195-499f-b733-9efcdc434e20&top_cur=USD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All inclusive - Spa 9.4 Exceptional 405 reviews $616 nightly $749 total Mar 8 - Mar 9 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=f30b6ed2-0195-499f-b733-9efcdc434e20&top_cur=USD) Ad ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/164f5224.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Casa de la Playa by Xcaret-All Inclusive, Adults Only Playa del Carmen - 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Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,002 reviews $114 nightly $143 total Feb 9 - Feb 10 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=f30b6ed2-0195-499f-b733-9efcdc434e20&top_cur=USD) Ad ![Interior](https://images.trvl-media.com/lodging/65000000/64870000/64860600/64860557/1cdd8c24.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mvngata Beach Hotel Playa del Carmen - On private beach - Pool - Spa - Pet friendly 9.6 Exceptional 233 reviews $240 nightly $293 total Feb 9 - Feb 10 Total with taxes and fees [](https://www.expedia.com/Playa-Del-Carmen-Hotels-Mvngata-Boutique-Hotel.h64860557.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=f30b6ed2-0195-499f-b733-9efcdc434e20&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information) ## About the neighborhood Located in Playa del Carmen, Grand Velas Riviera Maya - All Inclusive is connected to the convention center. The area's natural beauty can be seen at Tres Rios Ecopark and Playa del Carmen Main Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. El Camaleón Mayakoba Golf Course is another place to visit that comes recommended. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with ziplining and cave exploring. [Visit our Playa del Carmen travel guide](https://www.expedia.com/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67553%2C-87.02333&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q7j08bMJgZZJRdVWJdYZAXE8TT4=) Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, QROO, 77710 ### What's nearby - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 17 min drive \- 6.8 miles - ![Insel vor Playa del Carmen, Strand Maroma, Mexiko](https://images.trvl-media.com/place/6160476/b607290e-1d31-4b7f-a67d-1d4664ebefd7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maroma Beach 29 min drive \- 8.3 miles - ![Xcaret Eco Theme Park featuring general coastal views, a luxury hotel or resort and a coastal town](https://images.trvl-media.com/place/6074370/fbcd4d30-631c-40d8-91ed-381f8d2bf281.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xcaret Eco Theme Park 30 min drive \- 12.7 miles - El Camaleón Mayakoba Golf Course 7 min drive \- 1.6 miles - Playa Xcalacoco 12 min drive \- 2.4 miles ### Getting around - Cancun Intl. Airport (CUN) 48 min drive ### Restaurants - Amaranto 13 min drive - Mike’s Coffee 14 min drive - Fresco Bar 13 min drive - Steakhouse 13 min drive - El Beso Pool Bar 13 min drive ## About this property ### Grand Velas Riviera Maya - All Inclusive Luxury all-inclusive property near El Camaleón Mayakoba Golf Course Take advantage of a free breakfast buffet, an adjacent golf course, and 3 swim-up bars at Grand Velas Riviera Maya - All Inclusive. With a beachfront location, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to Ayurvedic treatments, a sports massage, or hydrotherapy at SE Spa, the onsite spa. Be sure to enjoy a Michelin star rated meal and Fusion cuisine at the 8 on-site restaurants. The gym offers Pilates classes and fitness classes; other things to do include kayaking, beach volleyball, and ecotours. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 2 beach bars and 3 poolside bars. Additional perks include: - 3 outdoor pools and a children's pool, along with 3 swim-up bars, sun loungers, and pool umbrellas - Free self parking and valet parking - Limo/town car service, free bicycle rentals, and babysitting (surcharge) - A foosball table, a billiards/pool table, and beach towels - Guest reviews say great things about the helpful staff Room features All 539 rooms boast comforts such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches like premium bedding and pillow menus. Extra conveniences in all rooms include: - Childcare services and free infant beds - Hypo-allergenic bedding, pillowtop mattresses, and down comforters - Bathrooms with rainfall showers or jetted bathtubs plus designer toiletries and children's robes - 65-inch HDTVs with premium channels - Balconies or patios, wardrobes/closets, and daily housekeeping ### All inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All non-motorized water sports are included. ### Water activities Kayaking Snorkeling ### Land activities Bicycling Fitness facilities Miniature golf Soccer Volleyball ### Lessons/classes/games Aerobics Cooking Dancing Pilates Water fitness Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ### Awards and affiliations Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. 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Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Free beach shuttle - Limo/town car service - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to noon - 2 beach bars - 3 poolside bars - 3 swim-up bars - 6 bars/lounges - 8 restaurants - A coffee shop/cafe - Couples/private dining - Free daily manager's reception - Private picnics - Snack bar/deli ### Restaurants on site - Cocina de Autor (+12) - Frida - Lucca - Piaf (+12) - Sen Lin ### Things to do - 18-hole adjacent golf course - 3 outdoor pools - Air hockey - Arcade/game room - Beach volleyball - Beach yoga - Billiards/pool table - Children's pool - Concerts/live shows - Ecotours - Fitness classes - Foosball table - Free bicycle rentals - Free children's club - Full-service spa - Games - Gym - Hiking/biking trails - Karaoke - Kayaking - Mini golf - Piano - Pilates classes - Playground - Shopping - Table tennis ### Family friendly - 3 outdoor pools - Arcade/game room - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Mini golf - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Computer station - Conference center (94,548 square feet of space) - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On the beach - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 42 treatment rooms - Aromatherapy - Ayurvedic treatments - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Mud bath - Outdoor treatment areas - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator (43 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible pool - Wheelchair-accessible registration desk (47 inches high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 3 buildings - 4 floors - At least 10% of profits reinvested in community and sustainability - Ballroom - Banquet hall - Built in 2008 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Local artist showcase - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathrobes - Bathtub or shower - Children's robes - Designer toiletries - Hair dryer - Jetted bathtub or rainfall showerhead - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 65-inch smart TV with premium cable channels ### Food and drink - 24-hour room service - Champagne service - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: USD 65 ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Additional fees apply for connecting/adjoining rooms and are subject to availability. This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out fee: USD 65 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31 No pets and no service animals are allowed at this property Guests under 16 years old are not allowed in the spa ### Property is also known as All Inclusive Grand Velas Riviera Maya Grand Velas All Inclusive Grand Velas All Inclusive Riviera Maya Grand Velas Riviera Maya Grand Velas Riviera Maya All Inclusive Playa del Carmen Grand Velas Riviera Maya Playa del Carmen Riviera Maya Grand Velas Velas Grand Riviera Maya Velas Riviera Maya Velas Riviera Maya Inclusive Grand Velas Riviera Maya All Inclusive Hotel Playa del Carmen Hotel Grand Velas Riviera Maya - All Inclusive Playa del Carmen Playa del Carmen Grand Velas Riviera Maya - All Inclusive Hotel Grand Velas Riviera Maya All Inclusive Playa del Carmen Hotel Grand Velas Riviera Maya - All Inclusive Grand Velas Riviera Maya - All Inclusive Playa del Carmen Grand Velas Riviera Maya All Inclusive Hotel Grand Velas Riviera Maya All Inclusive Velas Riviera Maya Inclusive ## Frequently asked questions ### Does Grand Velas Riviera Maya - All Inclusive have a pool? ### How much does it cost to stay at Grand Velas Riviera Maya - All Inclusive? ### Is Grand Velas Riviera Maya - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Grand Velas Riviera Maya - All Inclusive? ### What time is check-out at Grand Velas Riviera Maya - All Inclusive? ### Are there all-inclusive benefits at Grand Velas Riviera Maya - All Inclusive? ### Where is Grand Velas Riviera Maya - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Velas Riviera Maya - All Inclusive Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.8 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 814 8 - Good 87 6 - Okay 20 4 - Poor 15 2 - Terrible 11 ## Reviews ### 10/10 Excellent #### Scott Jan 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location, amazing staff and food is fantastic. ##### Scott Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Osama Dec 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent. Hospitality was top notch! Overall really clean , the spa was amazing as well. The beach was kept clean all the time as well. ##### Osama Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Daniel Ford Dec 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities The food is in another LEVEL. And not just at the restaurants. The poolside food is excellent, and everything is so fresh and beautifully prepared. The service is some of the best I’ve ever experienced. The grounds are immaculate. It’s the best hotel experience I’ve had in Mexico, by FAR. ##### Daniel Ford Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Karolis Apr 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best resorts in Cancun Area to stay with the family. ##### Karolis Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Oldemar Apr 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It's our second time at this hotel, and our experience has exceeded our expectations. Great property, clean, and good food options. ##### Oldemar Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Jennifer Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely beach and gorgeous rooms. Excellent friendly service. ##### Jennifer Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Dominic Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities The service was outstanding. They kept the rooms and property very clean. Our concierge Izamar was amazing and took care of us and our needs in a very timely fashion. The food was delicious. We had great meals the whole time at the resort. ##### Dominic Stayed 6 nights in May 2025 ### 10/10 Excellent #### Daniel Mar 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The service was outstanding! ##### Daniel Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Maria May 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and excellent service. Food and drinks are amazing! This is the second time I stayed in this hotel and definitely I will come back. Highly recommend the spa if you want to pamper your self it was an Amazon experience. ##### Maria Stayed 4 nights in May 2025 ### 10/10 Excellent #### Leticia Jul 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing service, great food. No tennis courts. Beach is ugly, they added a barrier to protect beach from hurricanes. If you are looking for turquoise ocean- not here. ##### Leticia Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Whitney Apr 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous hotel with amazing staff and service. ##### Whitney Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Abigail Apr 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful family vacation at Grand Velas Riviera Maya. Excellent food (especially Cocina de Autor, Frida, and Piaf) and beautiful property. We highly recommend spending time at the Zen pool - a really magical, relaxing spot. The staff were all really wonderful, friendly, and helpful. All 3 of our kids - ranging from age 4 to age 14 - had a great time. We would certainly come back again!! ##### Abigail Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Anamaria Dec 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our favorite resort in the Cancun/Playa del Carmen area. It is indeed a five star hotel. The service is excellent, the rooms are great, the dining options are fantastic. The beach and pools are wonderful. ##### Anamaria Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Oldemar Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is spectacular; the pools are clean, the gardens are beautiful, and the rooms exceed your expectations. The beach had a lot of seaweed, but they made an effort to keep it clean and enjoyable. ##### Oldemar ### 10/10 Excellent #### Delenya Mar 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I went to this resort for my son’s first birthday and it was exceptional. I chose the hotel because it was rated highly for its service geared towards babies and they exceeded my expectations. ##### Delenya Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Lauren Feb 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property with amazing restaurants. Very large, quiet pools. ##### Lauren Stayed 3 nights in Jan 2024 ### 8/10 Good #### Ivan Jun 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The dinner & restaurant food is very good. Daytime & bar food is mediocre at best. Certainly NOT what you’d expect for the price point of the resort. The beach area is not good… pretty much stayed poolside all week not. Would not recommend this resort for the amount it costs. ##### Ivan Stayed 8 nights in May 2025 ### 10/10 Excellent #### Rosa Jul 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort stay with family. Beach area is a bit tricky with lots of sharp rocks. ##### Rosa Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Mayelin Apr 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff , amazing services ##### Mayelin Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Fadi May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### World class. Will 100% return. World class at every level. The facility was incredible. Spotlessly clean everywhere. Grounds were perfectly manicured. Pools were immaculate. The restaurants were excellent. The food was very, very, very, high quality as were the cocktails (a lot of which were originals). We stayed in grand class and it was 100% worth it. The staff was the literal best and most attentive I’ve ever experienced at any resort in the world. ##### Fadi Stayed 3 nights in May 2025 ### 10/10 Excellent #### Rahul Jun 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic property. Our concierge, Jorge, was fantastic and went above and beyond! ##### Rahul Stayed 5 nights in May 2024 ### 8/10 Good #### Maggie Aug 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and large resort with different views and themes for each section of the resort. The “jungle” building is actually nice too even it’s not beach front. It’s quite and very zen. ##### Maggie Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Jose Jul 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service from all personnel ##### Jose Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Igor Jun 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort . Food and service was outstanding. Spa was great. Only downfall is the beach. Ocean very shallow and not really swimmable . ##### Igor Stayed 5 nights in May 2024 ### 10/10 Excellent #### Elisa Apr 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing time. The staff was extremely cordial and focused on catering to the customer. 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