“Booked and paid in advance for room with whirlpool. Did not get one. Asked front desk person and she had no clue. Could just tell me they dont have anymore whirlpool rooms available. Told me it was Expedias fault. Called Expedia and got the run around. Ended up with an ADA room with a shower only. Nobody wanted to help figure out what happened. Poor customer service all around.”
“The air handling unit in our room was noisy. It sounded like pipes rattling against each other and was cyclical. I tried different fan speeds but didn't help.”
“Stayed for one night. Great value. Courteous desk staff. Clean and spacious room, and quiet neighborhood; exactly how I like it. Would stay there again. Thanks!!!”
“The hotel room smelled atrocious. When you opened the door, you were hit in the face by a stench of mold and mildew. And it was confirmed by visible mold and mildew in the room. (Ceiling, lamp shades, shower curtain, bible) And the cleaning of the room was poor. Half of surfaces were left Dusty where someone swiped across them with a rag, but didn’t actually thoroughly wipe it down. There was something spilled all over in front of the TV and then just sloppily left there. I will never stay here……
“The most unique thing about this hotel is that it smells so bad that ive never feel so. The smell made me so uncomfortable and caused trouble when trying to sleep. Dont reserve this hotel if you see this comment! ”