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Expedia Verified Reviews
Exceptional!
4.8 of 5 guest rating
Room type Options Nightly price Book
Zen Grand Family Suite Nature View
2,368 square feet
1 King Bed and 2 Queen Beds
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
Other room types
Ambassador Pool Suite Ocean View
Room with view
1,270 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom (Governador)
1 King Bed and 1 Double Sofa Bed 2 Queen Beds and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Presidential Suite, 1 Bedroom (Zen)
1 King Bed and 1 Double Sofa Bed 2 Queen Beds and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Presidential Suite, 2 Bedrooms (Ambassador)
1 King Bed and 1 Double Sofa Bed 2 Queen Beds and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
0B
1,184 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Presidential Suite, 1 Bedroom, Beachfront
1 King Bed and 1 Double Sofa Bed 2 Queen Beds and 1 Double Sofa Bed
Room sleeps 2 guests
Select dates to see price
Grand Class Pool Suite Ocean Front
Room with view
1,378 square feet
1 King Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Ambassador Suite Ocean View
Room with view
1,270 square feet
1 King Bed 2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Nature View Suite - Zen Experience
1,184 square feet
1 King Bed 2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Nature View Suite with Pool - Zen Experience
1,184 square feet
1 King Bed 2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
High-end all-inclusive resort in Riviera Maya

Expedia Insiders Select™ Winner 2015

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Business center
Laundry facilities

Upscale beach resort in Playa del Carmen

Located 5 minutes from downtown Playa del Carmen, 2 miles (3.2 km) from El Camaleon Golf Club and 2.7 miles (4.4 km) from Grand Coral Golf course, this All-Inclusive Riviera Maya resort will redefine the experience of luxury. A 24 hour airport shuttle can take you to Cancun International Airport, just 35 miles away.

World-class spa and culinary experiences

The award winning signature spa at Grand Velas features 42 treatment suites and separate hydrotherapy facilities for men and women. The resort’s fine cuisine includes gourmet restaurants, family bistros, poolside bars and modern lounges.

Luxury Riviera Maya suites

Grand Velas Riviera Maya features 539 spacious suites. Grand Velas Riviera Maya are divided into three separate ambiances; zen, ambassador, and grand class. All suites feature private terraces, free wireless Internet, premium minibar with complimentary items, and 24-hour room service.

Languages Spoken

  • English

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Grand Velas Riviera Maya - All Inclusive

Carretera Cancún-Tulum KM 62, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Bicycling
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Tennis racquets
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Bicycling included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Miniature golf not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Tennis rackets not included
  • Tennis lessons not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Hotel Amenities

Grand Velas Riviera Maya - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Grand Velas Riviera Maya - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and kayaking.

Dining is available at one of the resort's 8 restaurants. A computer station is located on site and high-speed wired and wireless Internet access is available for a surcharge. This all-inclusive resort also offers a fitness facility. The Grand Velas makes traveling with babies even easier with a long list of accommodations especially for guests' babies, as well as a dedicated Baby Concierge to make arrangements and recommendations for guests. Onsite valet parking is complimentary.

Grand Velas Riviera Maya - All Inclusive has designated areas for smoking. Activities and entertainment are based on seasonality and change without notice.

  • Picnic area
  • Number of indoor pools - 2
  • Number of outdoor pools - 3
  • Number of spa tubs - 4
  • Elevator/lift
  • Fitness facilities
  • 24-hour front desk
  • Free grocery shopping service
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Free valet parking
  • Limo or Town Car service available
  • Computer station
  • Conference space size (meters) - 8784
  • Terrace
  • Free reception
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 539
  • Number of floors - 4
  • Number of buildings/towers - 3
  • Airport transportation (surcharge)
  • Karaoke
  • Number of bars/lounges - 6
  • Number of poolside bars - 3
  • Number of beach bars - 2
  • Full-service spa
  • Number of swim-up bars - 3
  • Free beach shuttle
  • Beach shuttle (surcharge)
  • Beach umbrellas
  • Free breakfast
  • Conference space
  • Spa treatment room(s)
  • Free beach cabanas
  • Billiards or pool table
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built 2008
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Smoke-free property
  • Supervised childcare/activities (free)
  • Children's pool
  • Area shuttle (surcharge)
  • Spa services on site
  • Number of restaurants - 8
  • Conference space size (feet) - 94548
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities