预订斯普林菲尔德酒店宾馆住宿限时优惠

“This room had mold and a cockroach. Had not been cleaned there was mold around the front entrance. I have 4 pictures showing the issue. We want a refund. ”

“The elevator was not working so after getting up to the fourth floor, we had to walk down four flights of steps to leave which was rough with luggages. The front desk staff was very helpful during this time.”

“The staff at the front desk check-in area was pleasant. Breakfast was hot and the dining room was clean.”

“Rooms cleaned and fresh. Staff very respectful.”

“This place is old and not well maintained. Tubs and toilet rusted. No money invested in up keep. Don’t suggest staying here!”

“Ugly, dirty, danger”

“All around great place. I've returned 3 times and will continue to stay here when in town”

“The hotel was very clean”

“Perfectly middle of the road”

“Room was clean, pool kept up Staff were helpful, pleasant”

“It was pretty nice 👌”

“Wonderful”

“The lady I spoke with when I checked in on Sunday, not sure of her name, but it was about 7:30-8pm. She has NO customer service skills. Did not greet us when we wlaked up to the counter. When I asked her a question, she seemed annoyed. This is not who I would want speaking ro my guests if I was the manager. When I checked out Wednesday morning, around 8am, she was lovely. Very friendly, answered my questions, and was helpful. The room we stayed in was nice, but the barhroom door didn't close……

“It was very clean, the reception was very nice and made sure I was comfortable, I have no complaints and would stay there again”

“Very good stay. No complaints or dissatisfaction. Will go back again. Good services across the board.”