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Hotel Sonno Cielito

3.0 star property
Hotel with a nearby private beach, near Tulum National Park

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Sonno Cielito

Standard Room, 1 King Bed | Blackout drapes, free WiFi, bed sheets
Outdoor pool
Terrace/patio
Standard Room, 1 King Bed | Bathroom | Shower, towels
Superior Double Room | Blackout drapes, free WiFi, bed sheets

Reviews

8.4 out of 10

Very good

Popular amenities

7.4 out of 10
Guests liked the amenities.
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Blackout drapes, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Blackout drapes, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Digital channels
Wardrobe or closet
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Blackout drapes, free WiFi, bed sheets

Deluxe Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Digital channels
Wardrobe or closet
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is $58
includes taxes & fees
$45 per night
Sep 30 - Oct 1
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About the neighborhood

Map
Avenida Tulum, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive
  • Gran Cenote - 5 min drive
  • Tulum Mayan Ruins - 7 min drive
  • Playa Ruinas - 11 min drive
  • Playa Paraiso - 16 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Las Hijas de la Tostadas - ‬2 min walk
  • ‪Marquesitas - ‬2 min walk
  • ‪BABEL Café - ‬1 min walk
  • ‪El Takazo Jr. - ‬3 min walk
  • ‪La Fournee - ‬1 min walk

About this property

Hotel Sonno Cielito

Hotel near Tulum National Park
Located close to Playa Paraiso and Tulum Mayan Ruins, Hotel Sonno Cielito provides a terrace. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Bike rentals, concierge services, and smoke-free premises
  • Bicycle tour information, a 24-hour front desk, and a front-desk safe
  • Tour/ticket assistance
Room features
All guestrooms at Hotel Sonno Cielito include comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Smart TVs with digital channels
  • Wardrobes/closets and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Cielito Hotel Tulum
Hotel Cielito by Mij
Hotel Sonno Cielito Hotel
Hotel Sonno Cielito Tulum
Hotel Sonno Cielito Hotel Tulum

Frequently asked questions

Does Hotel Sonno Cielito have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

Is Hotel Sonno Cielito pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sonno Cielito?

This property doesn't offer parking.

What time is check-in at Hotel Sonno Cielito?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Sonno Cielito?

Check-out is at 11:00 AM.

Where is Hotel Sonno Cielito located?

Located in Tulum City Center, this hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Gran Cenote. Playa Ruinas and Tulum Beach are also within 6 mi (10 km).

Hotel Sonno Cielito Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 13 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pat

Traveled with family
Liked: Cleanliness, staff & service
No elevator.
Stayed 6 nights in Jun 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Sonno Cielito. Very warm and welcoming staff. Great communication via email prior to stay. Perfect location in Tulum, close to main shopping area, so many dining options within walking distance. I also hired a bike from the hotel and was easily able to access the Tulum ruins for one of my days. All the staff were very friendly and helpful, answering any questions I had throughout my day. Loved the cup of coffee that was available each morning. The room exceeded my expectations, exactly as described and matches the pictures. Very cool, relaxing and quiet. The decor is fantastic and a real treat to return here to relax each day during my busy activity schedule. Well priced and great value for the spacious comfortable private room with exceptional service. The pool area is great, lovely sunsets from elevated areas and balcony. Thank you for a wonderful stay. Highly recommend staying here.
Stayed 4 nights in Jun 2024

4/10 Poor

LiLiane

Traveled with family
Disliked: Cleanliness
Worst stay in Tulum ever
Stayed 1 night in May 2024

6/10 Okay

Nafisa haura

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
By the time we arrived at ADO Tulum Terminal, I followed directions from Expedia through Google Maps, expecting a 5-minute walk to the hotel. Instead, we found an empty public space. Both the Expedia and Google Maps had the wrong address. We walked for over an hour with our luggage, asking for help, but the phone numbers provided were also incorrect. Finally, with assistance from locals, we reached the hotel close to midnight. The hotel staff were unaware of the duplicate Google entries with incorrect addresses and phone numbers. They did not apologize or acknowledge the mistake. Additionally, the room was dirty, the bathroom was dark and damp, and the balcony was too dusty to use. One staff member we encountered was very unfriendly. Overall, it was a highly disappointing experience.
Stayed 3 nights in May 2024

10/10 Excellent

LUIS

Stayed 1 night in Apr 2024

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dark bathroom like lighted with candle
It was a great stay with a dark bathroom that if it were lighted normally it would have been 5 stars.
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The rooms are nice. The hotel is well located I would gonthere again
Stayed 1 night in Jan 2024

4/10 Poor

Andrew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The address is not listed properly on Expedia, therefore we thought we were booking something in a different area. The location isn’t necessarily bad, but it wasn’t what we expected. The room is cool and we were stoked to be there nonetheless. We had initially booked a week, as it looked alright, and was close enough to what we wanted so we rolled with the flow. I cannot understate this enough: This is the worst bed I have ever slept on. I’ve slept on desert rocks and under trees that were more comfortable than this bed. I travel a lot and stay in random places all the time but this was hands down the worst. We left after 6 days feeling like we’d been hit by a Mack truck! A rug on the ground would have been better. A yoga mat. That really sank the hotel for us. Other than that, it ain’t that bad.
Stayed 7 nights in Dec 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, super well located in the main crossroads of tulum. No parking avail and the google address is incorrect!
Stayed 2 nights in Dec 2023

10/10 Excellent

Avery

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as the pictures. Near the end of Avenida Tulum, so pretty quiet. Staff is helpful and the restaurant is good
Stayed 4 nights in Mar 2023

8/10 Good

Carsten

Stayed 2 nights in Feb 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2023

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They kept my room clean and tidy. Close to restos and located in the town proper.
Stayed 5 nights in Feb 2023

10/10 Excellent

Habib

Absolute bargain and amazing hotel
Absolute amazing hotel, I was a little unsure at first as they didn’t have any reviews and was worried it might not be as it appears in the photos. The room I got was exactly how it looks in the photos but I can say actually better, much better and bigger. Very spacious, great location, 15 minutes walk to bus station. Just how you expect a boutique hotel to be. The staff are amazing and friendly and always willing to help you. Have a restaurant next door which serve delicious food. I would highly recommend and would come to stay here again every time I visit tulum. Thanks so much for making my experience even better. Only other feedback I would like to give is that checkout at 12 is better then 11 like most other hotels in Mexico other that that 5 stars from me and see you next time. Habib
Stayed 1 night in Jan 2023

2/10 Terrible

Merced

Disliked: Cleanliness, staff & service, property conditions & facilities
Nunca pude encontrar el hotel. No está donde marca la ubicación y nadie sabe en donde está. No utilicé mi estancia.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

De maravilla excelente ubicación habitacion cómoda
Stayed 1 night in May 2024

10/10 Excellent

Yossi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Buen hotel pero está mal la ubicación, en realidad se encuentra lejos de donde dice mas de 1km mal y eso afectó un poco nuestros planes ya que lo elegimos por estar cerca del ADO de Tulum lo cual es INCORRECTO, al final igual disfrutamos pero tuvimos q tomar taxi para llegar al ADO
Stayed 1 night in May 2024

10/10 Excellent

Milena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'hotel e' molto bello sia esternamente che internamente. Nuovo, molto curato ; al secondo piano c'e' una bella piscina. La camera era spaziosa, bell'arredamento con aria condizionata e un balcone grande e un bel bagno. Forse l'unica scomodita' sono i due piani di scale se uno ha bagagli pesanti. Il personale e' molto gentile, professionale e di aiuto. Rete wifi veloce. Io ho trascorso 9 gg e mi sono trovata molto bene. Lo consiglio vivamente!
Stayed 9 nights in May 2024

10/10 Excellent

Carlos Alexis

Stayed 1 night in May 2024

10/10 Excellent

Jack

Stayed 3 nights in Jan 2024

8/10 Good

Kathleen

Liked: Property conditions & facilities
Emplacement un peu loin du centre, la chambre no: 13 très grande et la décoration superbe. Le seul problème , elle est située sur le grand boulevard alors très brillant la nuit. Très bon restaurant.
Stayed 1 night in Feb 2023

6/10 Okay

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El internent es demasiado lento, y no tienen tele caable o ningun tipo de entretenimiento para el huesped
Stayed 2 nights in Feb 2023