“The first room we were placed in, the AC did not work and it had a musty smell. They were able to quickly get us moved to a new room nearby though despite it being 2am . The staff was also very helpful by offering to help carry bags and letting us check out later for a small fee so that we could explore the nearby town as I was bringing my grandmother and it is more difficult for her to get around especially with my animals. I would recommend this for proximity and staff responsiveness. Will……
“I was required to pay an additional $50 for a non smoking room.
The deposit was not indicated online.
The non smoking room that I was given had a strong smell of smoke.
I asked for another non smoking room and was charged additional money for that room. Since it was late, I went ahead and paid it.
That room had a strong mold smell to it although it did seem to improve after the ac ran a few hours.
The wifi would not connect. Staff were unable to help.
The next morning I asked to check out and……
“Everything was good except for the water did not get very hot. Took a warm shower. The refrigerator did not really cold and temperature was turned all the way to cold.”
“The gentleman that check us in was so great! Friendly, helpful and happy!!!
Clean room and everything we needed.
Breakfast was just what we needed to start our day will be back another day”