“the entertainment was absolutely phenomenal. the customer service was perfection! so nice and attentive, the pools were so nice, and the mixed drinks were 10/10! HOWEVER, the food is not it. the food is mediocre to be honest, the buffet never changes options, its the same options all the time, not really any protein options, not even like chicken, it was very limited the amount of times we saw chicken as an option. no steak, except once when we were able to book the steakhouse dinner, and even……
“I was there last week with my kids the pool were really damaged cracked and the worst was that my kids cut them self and the person that come to help us was a security guard because there were no paramedics. We went to make a report the person that was taking the report didn’t even look at us in the eyes didn’t ask for our room number didn’t ask our names or even took a pen to write anything that we were saying. Last day we returned our bracelets everything in the room was intact the guy in the……
“Beautiful, family owned and operated hotel just steps from the port and tons of restaurant. Very accommodating, decorated nicely, AC worked great in our rooms. Very safe, even thru the night. We travelled with our 3 young children and had a wonderful time.”
“Habitación amplia, aire acondicionado excelente cerca de playa norte, buen almuerzo y agradable ambiente
Hay un michi muy lindo en el lobby del hotel todo hermoso”
“Place served its purpose. Very beautiful beach and water. Most of staff friendly and helpful. Condo is outdated; refrigerator was leaking but handyman fixed the clogged line; one young man in the office with glasses was rude even though I spoke in both English and Spanish to him; beach policy which allows anyone not staying at the property to use the beach directly in front of the pool and mix in with those staying at the property was totally ridiculous, Had to constantly watch our belongings,……