Bahía Tolok

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Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
50-inch flat-screen TV with cable channels, TV, Netflix

Overview of Bahía Tolok

Bahía Tolok

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400

Explore the area

  • Popular LocationIsla Mujeres Ferry Terminal16 min walk
  • Popular LocationCrayola House4 min drive
  • Popular LocationJoysxee Floating Bottle Island7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)103 min drive

Choose dates to view prices

About this area

Isla Mujeres

Located in Isla Mujeres, Bahía Tolok is near the beach. Las Americas Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach. Garrafon Natural Reef Park and Tortugranja Turtle Farm are also worth visiting. Take an opportunity to explore the area for water adventures such as snorkeling.

What's nearby

  • Isla Mujeres Ferry Terminal - 16 min walk
  • Parador Fotográfico - 3 min drive
  • Cocal Beach - 3 min drive
  • Crayola House - 4 min drive
  • Joysxee Floating Bottle Island - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 103 min drive


  • BAHIA TOLOK — 1 min walk
  • Varadero Cubano — 10 min walk
  • Kash Keken Chuc — 13 min walk
  • Lolo Lorena — 13 min walk
  • Q Bravo — 17 min walk

About this property

Bahía Tolok

3.5-star hotel by the sea
Close to Casa Rolandi and Rolandi's, Bahía Tolok provides free WiFi, a roundtrip airport shuttle, and a poolside bar. Treat yourself to a deep-tissue massage, a manicure/pedicure, or a facial at the onsite spa. BAHIA TOLOK, the onsite coffee shop, features pool views and brunch.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Breakfast (surcharge), a pool, and concierge services
  • A garden, a picnic area, and a front desk safe
  • Guest reviews speak well of the helpful staff
Room features
All 11 rooms include comforts such as premium bedding and first-run movies, as well as perks like pillow menus and air conditioning. Guest reviews give good marks for the comfortable, spacious rooms at the property.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Showers, free toiletries, and hair dryers
  • 50-inch flat-screen TVs with Netflix, streaming services, and cable channels
  • Refrigerators, blenders, and griddles

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–11:30 AM: MXN 110 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar
  • Room service available

Things to do

  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator
  • Snack bar/deli


  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish


  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace


  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Spa open daily


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas (fines apply)

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding


  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • 50-inch flat-screen TV
  • Cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Blender
  • Griddle
  • Minibar
  • Paper towels
  • Refrigerator
  • Toaster


  • In-room massage
  • Iron/ironing board
  • Safe
  • Window screens

Similar properties

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Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400 per night

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 110 per person (approximately)
  • Airport shuttle fee: MXN 2300 per person
  • Rollaway bed fee: MXN 400 per night
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and PayPal

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 21 out of 37 reviews
5 - Excellent 57%
Rating 4 - Good. 12 out of 37 reviews
4 - Good 32%
Rating 3 - Okay. 3 out of 37 reviews
3 - Okay 8%
Rating 2 - Poor. 0 out of 37 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 37 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was nice, a great place to stay. BUT the front desk staff were very rude
Stayed 6 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and exceeded all expectations in every way possible. The staff was kind, and attentive. The room was very clean, and the AC was better than home. STAY HERE IF YOU GET THE CHANCE!
Stayed 6 nights in Oct 2021

3/5 Okay

Liked: Room comfort
Disliked: Staff & service
Nice place, pity about the generator.
Less than 1 day before checking in, I was contacted by the hotel, asking me to do a bank transfer into some guys San Fransisco bank account for half of the total charge. I was told that If I did not do this, my room was not guaranteed. Seemed like a scam to me, so didn't do it. Never did get an explanation as to what this was all about. Room was nice, although the staff did ignore the do not disturb sign, and came in anyway. Had to ask the manager for this to never happen again. It didn't. The hotel is situated next to the disused airstrip, which is currently (July,2021) home to the islands backup electricity generator. It is surrounded by tanker trucks that fuel it. This starts up early evening, and runs all night. It's about the same volume as a medium passenger jet, engines running, parked on the runway. If you don't sleep soundly, this WILL keep you awake !. You can hear it all over the middle of the island. This hotel is next to it. It's about a 20 min walk to town. Had a nice stay overall. Would give it a couple of years to get sorted out before staying here again.
Stayed 7 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located,friendly and helpful staff and beautiful rooms.. wifi in the rooms not the best but was available most other places on the property. will stay here again
Stayed 7 nights in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most comfy beds ever. Can be noisy at night
Stayed 7 nights in May 2021