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"Pool area was quite dirty. Arrived on time but had to wait an hour for our room to be ready"

"Clean and nice"

"Especially nice breakfast choices"

"Everything was beautiful, clean and comfortable. Great location to UVA medical facilities. The desk clerk, Clay, wasn't friendly nor helpful. I've stayed here 3 times and he's the only one with an attitude."

"Our little dog was so relaxed and right at home here. Everyone on their staff was nice and professional. Loved our 1 night stay! I’ll be back. "

"Great clean hotel. "

"Room was ok but no exhaust fan in bathroom. And all I heard all through the night was traffic. Room is close to the highway!! All I heard was engines reeving up the highway!!! You also need bananas during breakfast!!"

"I found most of the reception staff to be helpful; however, my overall experience was disappointing. The check-in process was significantly delayed. I arrived around 1:30am after traveling, and unfortunately, the room keys did not work. Being unable to access my room for nearly an hour after a long journey was quite frustrating. I was also dissatisfied with the housekeeping. The service felt minimal—beds were made with what seemed like the same sheets, and surfaces were not wiped down. I understand there may have been a language barrier, as the housekeeper mentioned she did not speak English. I attempted to use a translator app, and the manager also spoke with her, but the issue did not improve. Eventually, I chose to decline housekeeping for my last two days. In situations like this, I believe management should follow up to ensure cleaning standards are met, especially when there may be communication challenges or new staff involved. Overall, I do not feel the stay was worth the cost of over a thousand dollars for six nights. I also left early and was unable to speak with anyone at reception, as no one was available at checkout. I don’t usually leave negative reviews, but this experience was very disappointing."

"Bed sheet were clean, but bed was not made properly. Sheet was pulled all the way up. No par of the sheet was tucked in to the bottom."