“The check-in counter was inside a small window with glass (so a glass-room !!). There are not enough facilitated inside the room and I ask for an hot-pot (boiled hot water) but the lady refused. She gave me the wrong room with single bed which is other's name, but changed after we (2 persons) told her. ”
“It was a terrible experience. Small rooms, bad smells, near the street, very noisy at night, even can’t fall asleep.
Service was bad. Cleaning persons enter the room without nocking or ringing doorbell. The worker at the front desk is rude. All of the problems are obviously, she even said she didn’t see it.”
“We liked the location in Old City, but there was highway noise, which we didn’t think of when booking. After the first night, we requested a quieter room and the staff gladly moved us to a room in the rear of the hotel. The room was lovely and had a comfy bed. Panorama, the restaurant connected to the hotel, was delicious; we ate there twice! Our waiter was great-so friendly and helpful. There is a nice bar, as well. All in all, we had a very nice stay at this hotel”