Search Hotels in Guatemala Department

Sophie helped my son and I have safe travels in Guatemala! We were winging it and she helped guide us in a safe direction and gave us great suggestions! Rosa made a great breakfast and was always there if we needed anything! the place was absolutely beautiful! I highly recommend Casa Carmel b&b!

Great staff throughout. One of the best Ive ever had!

Our stay was short, but the hotel was conveniently located to both the city and the airport

We stayed at Casa Serena as a family while looking for a house to rent. Our family has traveled all over the world and having a 3 year old son. There is not another hotel that is even close in terms of being a safe/fun place for kids. Apart from that we have a 94 pound golden retriever. I tried close to 100 hotels none of them would accept a dog over 20 lbs..even resorted to trying pet hotels which would have separated her from her for a week or so breaking all of our hearts. They too would not...

Very nice clean and customer attention is fast

This hotel is great!!!

Centrally located. Access to many restaurants, Church and even a green area to jog (if early in the morning). Rooms are upkept with modern amenities. Great for a short stay for either business or pleasure. Great comfortable bed. Except for the hot water, in the shower that failed the first day, I cannot find any flaws to this hotel. BTW, the water was back that evening... dont know why, so I did not complain to management. Would definetely use again in another trip.

Very friendly staff.

Beautiful

the best service !!!!

Todo muy bueno. Recomendadísimo

Clean. Very friendly staff. Good breakfast.

Probably the best Hotel in Guatemala !

We stay here every time we travel to Guatemala. The restaurant is amazing, the breakfast is delicious! Staff is super friendly and I love the location m. Walking distance to shopping mall and restaurants if you want to venture out. I also love they take you to the hotel.

The information online is a little bit confusing than when you get there in regards to what is included in breakfast and what is extra. That was my only issue. The property does have an elevator although small.

This property was beautiful and an amazing combination of historical preservation with modern, luxury amenities. I would highly recommend it to anyone.

This is a family-run hotel that gives a guest very personalized service. From airport pick-up to drop-off everything perfect.

The property is beautiful. Well maintained and the common areas (restaurant, pool, bar, gym) are large, well appointed and comfortable. Our rroom and bathroom were incredibly clean. The best part, though, was the staff at the front desk - in particular, Emanuel. He was incredibly helpful - helping us change to a quieter room, arranging for shuttles, meals to go, and gave good advice on where to eat. He is a great representative for the hotel, and we really appreciated his responsiveness to our...