Book Isla Contoy Bed & Breakfast

"Disappointing Return Visit – Declining Experience This was our 4th time staying at this hotel, and unfortunately, each visit has been noticeably worse than the last. First, the “elite” experience has significantly ruined the hotel. The hotel has closed several areas, yet the pricing remains the same (if not higher)- one restaurant, one pool, and part of the buffet area were closed, and nothing new has been added to compensate - you’re paying the same amount but receiving less value. The food quality and variety have also gone down. The fruit selection was extremely limited throughout our stay—mainly apples, bananas, melon, pineapple, and papaya—with little to no variation. Overall, dining felt repetitive and less enjoyable than in previous visits. Service, especially during breakfast in the outdoor area, was disappointing. Seating was difficult to find, and once seated, we often waited a long time for basic service like water or coffee. Additionally, the hotel felt overcrowded. The buffet frequently ran out of food, and it took a while for items to be replenished. It seemed the hotel was not prepared to accommodate the number of guests, which impacted the overall experience. It’s disappointing to see a place we used to enjoy continue to decline. We hope the management addresses these issues, but based on this visit, we are hesitant to return."

"Very clean, very friendly. Definitely would come back"

"Beautiful- very relaxing. Staff went out of their way to make sure everything was perfect "

"Our family of 4 visited March 11-17th. This was our second trip to VDP. We have been to 8 other resorts and this resort is our favorite. It is always clean, beach is clean and perfect for swimming with little seaweed, and the rooms are amazing with lots of space and many amenities most other resorts do not have. The staff goes above and beyond and the food is excellent! We have a child with some significant food allergies. We went to Zama and got food to go for lunch every day as the bite bar was unable to prepare food for her due to space issues. Enrique and Garibaldo went above and beyond for her. Our last 4 days at breakfast, Cesar made sure her meal was ready as we walked in. Her food needs to be prepared in a separate area due to cross contamination, and Cesar and the chef made this happen! If you or a loved one has food allergies-always ask for Cesar at Caprichos. We had him 2 years ago and he did the exact same thing. He also made sure she was taken care of on his day off. We ate at all the restaurants and all were also so accommodating. We did have food allergy cards in Spanish and that really helped with any confusion. I highly recommend having them! We will definitely be back in the future! "

"Beach was fantastic I wish people smoked less there though. Gustavo was amazing at bribing us the correct drinks in a timely fashion and was super friendly. Took the time to remember our names. Bamboo restaurant deserves to be a sit down and not a buffet. Steakhouse rib eye steak was mediocre, but the steak at the Kulinarium and Italian were great. Front desk staff and bellboys were great."

"Great location, walking distance to the ferry and ruins. "

"All-inclusive was very good and plentiful. Room was large with a lovely balcony overlooking the pool. The infinity pool was very nice and pool bar service was excellent. "

"Had a great time!"

"More food options "