“Great location, breakfast, friendly service, nice pool, and very nice hot, hot tub, but the cleanliness leaves a lot to be desired! There was dirt, like plant dirt debris next to the hot tub, and our room could have been cleaned much better and more thoroughly. I found some old lipstick on the AC cords with chocolate all over it, tons of hair in the sink and on the counter and what looked like pubic hair in crevices on the bathroom counter and around the room. Additionally, the left bed was very……
“It was 11 o'clock in the evening, and someone on the 4th floor was constantly making loud noises and stomping on the floor, I live in 3 floor, I try to sleep, but it is hard because it is loud. I called the service desk twice, but the problem was not solved well. The most basic thing a good hotel should provide customers with a good rest. I have stayed here at least five times and was very disappointed this time.”
“The first room provided had a smoke smell. We had to take all are luggage back to the first floor front desk. We changed rooms. There is a swimming pool but in the Winter, we enjoy the spa but they didnt provide it. My son was cold so he wanted to take a bath but the water stopper was broken. Staff tried to fix it but she said tomorrow at 7 am people could come to fix it or we could change rooms again. We do not appreciate the service but we did not want to change rooms again. Staff service and……
“Hard to enjoy the view with all the bird poo on the windows.
Hand held shower attachment didn't work.
Cracks in the sink.
Staff was amazing and friendly.”