“As opposed to staying at a motel/hotel it had the intimacy of staying in a friend’s spare room. You are surrounded by a quiet neighborhood and just a short distance, about a mile, from historic downtown New London. A coffee/snack area is open 24 hours( make your own coffee, fruit and pastries). Management is always available to answer any questions about restaurants and places to explore.”
“I was shocked at the upkeep for this hotel. I am a Hilton Honors members and their hotels are certainly maintained than this. The carpet in all areas smelled like mildew. My AC in my room did not work. It was set to 60 and my room was unbearable warm. The maintenance staff was not able to fix”
“Booked “King Room” for 3-people - checked/selected 3-people in the box, keeping in mind there will be extra bed (sofa, or roll away bed prepaired-ready to use for 3-rd person).
Check in was 3-PM, drove from Burlington VT (4.5 hrs), coming to hotel around 2-PM, called at 1-PM from road asking for early 2-PM check in, not granted! So, went to Newport, RI, came to hotel before 9-PM, and got room with ONE king bed, nothing more for 3-rd person (15-yrs old grandson).
Asked for help, called front desk……