The Reef Coco Beach Resort - All Inclusive Reviews

Not worth the money. Very disappointing. Bed was the firmest mattress made making it difficult to sleep on. No hot water. Staff were power washing outside our door till 2am.

We had a great experience at the Coco Reef. We went for the bpm music festival and chose this resort due to proximity. It was fine overall, great staff and clean premises. The pool was really nice, but there are a bunch of boats moored in the "beach" area so don't expect to swim or snorkel right in front of the resort. Other than that, we have no complaints and would go again!

Crazy. We arrived to find out we were moved..no bed in our room...no water.pop. in our frig. Took too long to get this straightened out.

Nice hotel very clean and the staff was very friendly. The beach was disappointing because of all the sea weed, I'm saying a lot of sea weed. The other disappointing part of our stay was that there was not any servers around the pool. We had to stand in long lines waiting for drinks from bartenders that could care less about service.

WE had a good stay at the Reef, we just had bad timing as a storm came in that covered the beach with 4 ft height of seaweed that ran the length of the beach. We watched for two days while the workers tirelessly hauled the seaweed off with two wheel barrels. Finally they brought in a submersible trash pump and covered the mess with sand. So, of course we did not have a good "beach experience", but that was just our timing. The resort is very well kept, I saw nothing that was in disrepair. The rooms as nice as any A/I we've stayed at, including the more expensive ones. Check in was friendly and swift and when our A/C didn't work, 1 phone call and it was fixed promptly. The staff was as great as any A/I we have stayed at, although no staff would bring drinks to us at the pool or at the beach. This is their loss because we are great tippers, if I have to get my own drinks, I tip smaller, so we returned home with a lot of tip money. Restaurant food was good and the staff was always on the spot for any needs. Mexican restaurant has a small upcharge, I wouldn't do it again since the buffet had all the same dishes. Did not try the Italian restaurant. To sum it up, we have a large family and this resort was very accommodating to a large family. Probably we will return to the Reef again, I do recommend this resort.

This is our third time staying at Reef Coco Resort. This property is quiet and comfortable. The facilities are in good condition for an older property. We had the all inclusive plan. the food is good, with a nice variety. there is a Mexican as well as Italian themed specialty restaurants that are included in addition to the main dining room. The staff is super. Floriberto in the main dining area is super, cant do enough for you. Abelardo in the lobby bar was also super. He remembers what you drink and is great to talk with. In addition, use the tour company on property. the prices were reasonable and the excursions were good. The concierges were also helpful with suggestions to local restaurants. We would suggest the left side of the resort rooms if you are a light sleeper. The resort itself is very quiet at night however on the right side of the property is a small night club that occasionally hosts DJ, that can be quite loud (think lots of base). We always chose this property due to its serene atmosphere and it's proximity to the start of 5th Ave. (the more local end). you are not in the noise and commotion of the 5th Ave that hosts the cruise ship passengers.

This is a very nice and smaller all inclusive hotel. The common grounds are very nice. Our room was clean and beds comfortable. The beach had lots of seaweed when we were there. But still usable. You can walk to the Northern edge of 5th Ave and experience the playa.

Traveled with my female friend and we are 28 yrs old. Arrived around 5pm. Our luggage was immediately taken from us out of view and we were forced to do a sit down 45 minutes "talk " about our stay and also an attempt to convince us to participate in a promotional 1.5 hr time-share talk the next morning. Was tired and wanted to go to room and shower FOOD--They have 2 restaurants; Italian and mexican and 1 buffet. Mexican charged an extra $6 per person, per visit even though hotel said it was All inclusive. Honestly would have been cheaper overall to just book a nicer hotel and eat out on their famous 5th ave. Drinks are 100 pesos ( $5) Buffet food was so-so. Beef didn't look like real meat. I tasted it and threw it away. HAD TO PAY FOR WIFI :/ hotel has a good pool. ROOMS--are ok. so-so beds. Not very comfy. bathroom - so-so. could stand to whiten their tubs. It had stains BEACH AREA--Hotel has a very small beach, sandy area. Had to walk 20 mins on the beach over to Paradisius hotel to have nice seaweed free sand and space

Five night stay over X-mas 2014 holiday. The internet info was misleading. The Beach was terrible, it was actually a marina. You really couldn't swin in the Ocean with all the boats there. Extra surcharge for one of the resteraunts and couldn't use the Beach Bar w/o an extra surcharge. None of that info was on the internet. The Basketball and Tennis Court was rundown and in poor condition. The door locks in both our rooms were rundown and in poor condition. For the money we paid, I was very disappointed and would not go back or recommend.

Everything was great except there was really loud, vibrating music coming from the bar next door all night. Recommend the North side of the hotel.